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Featured Review


Verified
5/5

2017-06-06

Anticipation

"Have been looking at your web site for months and decided to take the plunge. The ordering process was quite simple. I am looking forward to receiving my bed and having a wonderful experience with delivery and set up. Most of all I am anticipating a wonderful sleep experience. I will let you know."


Verified
5/5

2017-06-06

Great so Far

"I just ordered the cal-King and base on there Website it was very easy after I had many phone calls to them asking many questions and there Customer service was very well trained and answered every question I had.
Now Iam looking forward to getting the bed and get a great night sleep , I suffer from sleep apenia , so I will keep you up dated once I try it out

Frank - Montana USA
"


Verified
3/5

2017-06-06

back hurts still.

"I ordered the mattress the first few days I slept on it was horendous I called the company and told them I was in more pain then before I received the mattress. In fact I called three times over the course of week and ahalf. Each time I was told to wait til the mattress settles down since it was newly made. I am on my fourth week and my back still hurts , although my hips stopped hurting and some of the neck pain, but lower back is worse then ever. I was told in order for them to pick up would cost another 99.00, and if I want the other mattress it will cost another 99.00 for delivery. Thats a total of $1300.00 for a mattress. So I am at dilemma in which they come get mattress for 99.00 and return 1000.00 and go with out a mattress until I find another one. Or order the other mattress and be out more money if this one does not work. "


Verified
5/5

2017-06-06

what i can say is. the staff gave me the most comfortable relax feeling buying a mattress ever.

"The staff at saatvamattress company are comited to your need,s and comfort.I must of had spoke to at least 6 to 8 reps calling them over and over again to make sure what i was doing buying on line and getting what they say you will get.Every time i got were here for you and any question you need to know just ask.I was first name basis after all my calls.And they were just as pleaseing and nice and kind as the firs call.All can say after ordering my mattress that if they made feel that comfortable buying a mattress from saatva company imagine how awsomly comfortable i will be lying and sleeping on it.thank you saatva company and all the wonderful staff you have hand pick for quality Thank You B"


Verified
5/5

2017-06-06

A refreshing pleasure

"Buying a mattress on line was a little intimidating, but from the get go you were exceptionally helpful."


Verified
5/5

2017-06-06

Ease of ordering

"Order was easily placed; and reply confirmation recieved promptly, with a contact # for any further questions I may have.
"


Verified
5/5

2017-06-05

Excellent Customer Svc. telephone Rep.

"I've only just ordered and had a few questions answered, but the phone Rep. was excellent- clear, concise and professional."


Verified
5/5

2017-06-05

Purchase of my SAATVA

"It was a very informative
Process and easy to purchase
The bed can't wait to receive
It soon!!!!!
"


Verified
5/5

2017-06-05

Good stuff

"It was good and easy and informative and painless."


Verified
5/5

2017-06-05

Skeptical at first...

"Who buys a bed online? Not me! But...I took a chance. And I'm so glad I did. My husband and I got a luxury firm King sized bed and its AMAZING! Ordering was hassle freeand delivery was quick ( I ordered on a Friday and we got the mattress the following Saturday!) . I will be recommending to my friends and family! I'm no longer a skeptic :) "


Verified
5/5

2017-06-05

Saatvamattress.com site

"Saatvamattress.com site was easy to navigate and was informative on the manufacturing of the mattresses they sell."


Verified
5/5

2017-06-05

Ease of ordering.

"Website functions well, provides info needed to make a purchase, and offers online chat service if assistance is needed."


Verified
5/5

2017-06-05

Excellent

"The sales rep was very nice and helpful. I can't wait to get my new mattress."


Verified
5/5

2017-06-05

Wonderful buying experience!

"The website is set up very clearly to answer most questions. I reached out on Chat a couple of times with other questions, and received an immediate response. I wish every company made the buying experience so pleasant!"


Verified
2/5

2017-06-04

Web Site Failure

"Completing the many order screens was tortuous! The "next step" was unresponsive. I had to return to previous screens many times to finally complete the order, never mind PayPal interfering along the way."