"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"Website is easy to follow and informative. Purchase process was easy!"
"The Saatva website explains all of the options available, and the order process doesn't let you select incompatible options. Customers are told about all costs and the time it will take to receive the product.
An additional plus is that you don't walk out having spent thousands more for options. (A mattress with comparable features from another vendor quickly rocketed to nearly twice the cost of the Saatva we selected.)"
"Top-notch, caring folks for sure.....cant wait!"
"I had back problems and ever since I got my new firm mattress it went away ! My mom is going to order the exact same bed ! "
"We visited the site many times with many odd questions. Always a friendly answer."
"Ad , online info , customer reviews , all good. Sold me and I ordered."
"I spoke to your agent (Angel R.) about my experience when I went to a local furniture mattress retailer to check out the comparable mattress. I have no idea if they were working, I was not greeted & I feel that I could have taken a nap on the display models! I believe in 'shopping local' but its hard when there is no customer service to be found...
Angel was very helpful, I had a couple questions before ordering, they were answered promptly and thoroughly.
I look forward to many years with my new mattress once it arrives.
"
"I wrote a review this morning that was less than complimentary concerning Saatva Mattresses customer service. I was wrong. I thought they promised me an answer in one business day, and I thought I didn't have one after three. THe truth is they had answered my inquiry within 15 minutes of me sending it, and the information was factual and accurate. I just missed the reply in my e-mail because they were to good! I have placed my order, and if the delivery and product are as good as the Customer Service, I will probably be a customer for life.........more to follow once I receive my mattress!"
"I just ordered my new Queen bedding and I find your method of communication very good so far!
Bill"
"So far, so good. With the limited choice of mattress styles offered it makes the decision making process much easier. I hope that I enjoy the bed as much as I enjoyed purchasing it. "
"I chatted with Tiffany online. She was extremely helpful. I mentioned my husband being in the military and sure enough just received and email with the $50 credit!
Can't wait to feel the new bed!"
"I just ordered the mattress and so far the process has been very simple. Look forward to trying out my new mattress and sleeping better!"
"Great website very user friendly and informative."
"A simple and straightforward way to order a mattress."
"easy to navigate and so far a smooth experience, website is self explanatory. "