"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"Called toll free number, placed my order, discussed bed frame and mattress height, and was done in less than five minutes."
"I am highly impressed with the Saatva Mattress Company so far. I was very indecisive & visited the site often. Each time, customer service was kind, knowledgeable went out of their way to their way to help me without being pushy. I look forward to getting my new mattress!"
"However, as a disabled veteran, I inquired about a discount, since you support Wounded Warriors program, and after spending $2900, I was offered $50 discount. Not very military friebdly, not even close to 10% which many stores offer.
I have yet to receive my beds, just ordered, however this stood out immensely. Otherwise nice professional folks."
"Easy to order, Great information.Cant wait to have....and give a product review"
"Hello, I had a wonderful buying experience with Gloria, Customer Service Manager. She was extremely helpful, friendly and efficient and made the whole process very pleasant, which can be stressful when spending a large amount of money. We are excited waiting for our new bed to arrive. "
"We did much research on mattresses to determine what was the best quality one for us. We've purchased several name brands from stores throughout the years; only to be pleased with the quality for a short time. It didn't seem to matter how much we paid. I gave a lot of allergies and was impressed with the Saatva sites explanation of off-gassing. This made sense. We liked that they were made in the USA and have a great warranty. So, we have ordered ours and hope to be greatly impressed. What finalized the deal, was some friends, in another state, had also researched mattresses, and came to the same decision. They've had theirs for 2 years and are still greatly pleased with the quality. "
"Saatva's customer service representative was very helpful and answered all questions right away."
"Just bought a mattress on the web site. Easy and no hassle from a salesperson! Had tried the mattress at their NY store. Like it that it is made in the USA, it's eco friendly and can return it if I don't like it. The web site is very informative. "
"The process of making the purchase was simple."
"Easy ordering and quick confirmation of order placed"
"I purchased a Saavta Full Size 14.5” Luxury Firm Mattress in September 2016. I read through many of the previous reviews, and the last one I read was from Frank (if memory serves!) and he said (more or less) "The only problem I have in the morning is getting out of bed." I was sold. From the first night I knew it was the best decision. I fall asleep within the first ten minutes and sleep through the night. All the time. It is truly the best mattress ever. I am also very content knowing it is environmentally friendly. "
"The online chat was very helpful and everything after that was quick and easy. I will write my matress review after I have had a chance to sleep on it."
"The site was very user friendly."
"So far I have received emails, spoke with actual service and customer satisfaction personnel and it's only day 2 into our purchase plan. Truly great people to work with. "
"Haven't done anything but order! So far they have been very open about their policies. "