"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"Poor customer service by Saatva and their 3rd party delivery service.
Felt raped - Saatva took my money and left the scene.
3rd party comes along and attempts to deliver someone else's order."
"My wife and I had the pleasure to speak with Danny during the purchasing process. He was extremely patient and completely answered all of our questions. Great first impression, can't wait to experience the product!
Thank you,
Chris & Rhonda Tosello"
"User friendly, clearly explained website. "
"Quickly helped me, answered all my questions, worked w/me on firm delivery day. Easy, thanks!"
"Good so far. Had to call customer service to revise my order and it was taken care of quickly. Waiting on delivery to rate total experience."
"It was very easy to place my order online. Live chat was very helpful addressing my questions. thaks"
"It's my first time I ever placed a mattress order on line! I have to say, the ordering process was very simple. The customer service team was also very friendly, prompt and willing to help me with any questions or concerns after I placed my order. It's been 6 days since I placed my order, and I can't wait for my mattress to arrive!! Stay tuned to see how it turns out."
"It was a great experience and the mattress is so comfortable! I like firmer mattresses and the luxury firm 11.5" is perfect for me, not too soft and not hard. I love it! Thank you!"
"I'm very pleased with the help and thoughtfulness that went into helping me decide to try your mattresses. I am looking forward to getting it here and set up. Thanks."
"Easy to use web page, good explanation of product."
"Website was user friendly. Chat sessions were also very informative in making a decision. Value going directly from maker of mattress to consumer. "
"Easy ordering. Lots of good information!"
"Excellent ordering procedure on line and prompt reply to questions."
"Prompt, courteous & professional delivery. The mattress is perfect in every way."
"It's very early in the process so far but the person (Walt) that I talked to when ordering was very knowledgable, professional and nice to deal with. He answered the phone immediately.
I've gotten several emails from Saatva keeping me up to date with what's going on and what to expect.
So far, so good.
Ray T"