"The owner of Sadoun Enterprises has NO business ethics or morals and has caused us to lose our eBay business by filing a fraudulent return request case on eBay as he never had physical posession of the item!
He had us ship the item directly to his end customer (i.e. drop ship) and later on, his customer attempted to pull a scam by returning a different fake item back that we don't even carry but instead of having his customer ship the item back to him for inspection, he tried to get us to cover the cost of shipping the fake item back from the USA to Canada!
Even after confronting Mr. Sadoun with proof that his customer tried to scam him, he never even had the decency to apologize for his actions! His only effort to resolve this matter was to contact eBay and attempt to reverse the case he opened against us fraudulently which was unsuccessful. What's even worse is that he got his money back from eBay and his end customer still has posession of the item!
As eBay refuses to reverse the eBay case that Mr. Sadoun filed fraudulently, we are no longer able to sell on eBay and are losing thousands of dollars in revenue every month. As a result, we were forced to temporarily lay off our staff that used to handle our eBay operations.
One word of advise for anyone looking to do business with Sadoun Enterprises, don't walk RUN! You are better off cancelling any sales from this company on the spot then to risk having to deal with fraudulent cases filed against you down the road and even potentially lose your eBay or Amazon business like what happened to us!"
"Pass the word: this company is a fraud!! Took a year for hired professionals to get satellite working. After hundreds of dollars all I got was one satellite signal that was limited to religious programming and muslim propoganda.
"
"Ordered a Sat receiver . when it came it didn't work.called,emailed then. No answer .don't buy from them. No support.at your own risk. I won't order from them again. They ****."
"If you are reading this, that means you are considering buying something from Sadoun. As someone who read these poor reviews, and still decided to go ahead and place my order... I STRONGLY ADVISE YOU AGAINST PURCHASING ANYTHING FROM THIS COMPANY.
I made a fairly large purchase from Sadoun 20 days ago. They told me that my package would arrive in 10 business days. After waiting approximately 15 business days for my package, I e-mailed them to inquire about where my order was. It was then that they informed me that they were "out of stock" of the items I had ordered. My credit card was re-imbursed, but I am afraid if I had never contacted them, they would have just never shipped my order, and would have still charged me. They had 20 days to inform me that my order was "out of stock" but for whatever reason, did not contact me at all about it until I inquired about it's status.
Please trust all the bad reviews you're reading online about this company. They are not worth the hassle of dealing with. Please go elsewhere with your business."
"Fairly fast e-mail response to questions. The dish part of the order was not in stock although the website said it was, so they shipped the LNB first and then offered a larger and better dish with only a $10 increase in price. Both arrived in a timely way. They sent the dish overnight FedEX and everything they shipped was brand new equipment made in the USA. I am very satisfied with my purchase."
"All I can say is I had a very easy transaction with Sadoun Satellite. The former Satellite HH motor didn't last 6 months and that includes replacing the worm gear and the two micro switches. after looking at sites and researching I decided the DG380 was the way to go. It had a good price to it, and a good warranty (witch i hope I don't have to use hhi)
Thanks guys."
"Sold me a fake Chinese satellite dish and receiver that only worked for two weeks. They told me over e-mails and over the phone that would replace those items but never did.
I AM OUT OF MONEY AND WITHOUT A WORKING SATELLITE. Do not do business with them at all cost."
"Horrible muslims-owned company !!
sent imcomplete "made in china" satellite dishes
no way to post any claim, they are kidding customers over email & telephone
Do not buy anything with this *#^¤ compagny !!!"
"I ordered the "Tailgating Kit", which included a DirecTV Slimline Satellite Dish, Compass, 25' co-ax cable, and tri-pod stand, on the afternoon of November 28, 2011. I asked for the least expensive delivery method, which cost $59.71 (the TG Kit was $150.00). It arrived the evening of December 2, 2011 (4 days---very reasonable). The ONLY issue I have at this point is that there are NO assembly instructions included, which seems to me to be a very basic concept. Moreover, when I called their number (1-***-***-****, which is included on the receipt/packing slip, at 11:30 a.m., 12/3/11), their mail box was full. I am glad that I am not in a rush or I would be more than just a little bit disappointed. "
"Crooks, avoid at all cost. Item did arrive but I paid extra for Express shipping to get it faster for a critical time sensitive job, it arrived late and was not shipped via the method I paid for but a lower cost alternative.
Sadoun did not respond to multiple attempts to get a refund and Paypal was no help and I'm out of the money.
#1 avoid them at all costs
#2 or use a Credit Card not Paypal, Paypal sucks along with these clowns, they protect merchants not buyers when it comes to being ripped off for fraudulent shipping charges."
"Watch out for this company. They replaced my order without letting me know anything until I received the order. I ordered and paid off 3 items from Sadoun.com: 1st item was HYP501F cable stripper ($19.00 + S/H) They replaced HYP501F to the cheap HYP501E ($6.99) They did not email me or let me know anything, and they did not give me back the additional money I paid for it.
The 2nd item was a blade set for HYP501F ($6.99 + S/H)) they canceled and returned $6.99 but did not return the shipping charge. I contacted customer service, they emailed me back a confusing explaination, after the second contacted them. They finally returned the difference but not the shipping. "
"If at all possible, avoid doing business with this company. They charged my card two days after I placed the order, but when I contacted them almost a week after that about where my items were, they told me that parts were backordered. Fine, but why no phone call or e-mail? Not a problem - meanwhile, the first portion of the order shows up, missing a vital piece of the dish (LNBF clamp/holder). I called Sadoun and was told that it was included in the package I would soon receive with my receiver. The package arrived, but no clamp. Sadoun's answer when I called them? "It should have been in there." CLEARLY! I was told that they'd "try" to get it out tomorrow, but wouldn't guarantee any sort of express shipping. We're talking almost a month out and still can't use the equipment; meanwhile, DirecTV is still making tons off of us. Find another company to do your satellite business with - Sadoun obviously doesn't want to help out!"
"sadoun satelite sales
Mr. Jamal Sadoun, Owner
Customer Contact: Mr. Jamal Sadoun, Owner
Entity: Sole Proprietor
This company has my money and the item I returned per RMA instructions. The Ohio AG has odered him to pay. He has not. That makes him a thief. I have filed with both, the Ohio BBB and the Ohio Attorney Generals Office, my complaints, regarding his business practices.The BBB was unable to get him to respond. The Attorney Generals office found in my favor and ordered him to refund my money some months ago. he has never credited my paypal account. I will send a link to this site to sadoun just so he knows I did'nt forget. Included are links to find more reasons not to do business with sadoun. He tried to tell me that someone named s sadoun (as opposed to himself, j sadoun ) as someone that he did not know and could not account for signed for my RMA return in his company of one (1)person (himself)- Said he did'nt have it - makes him a liar. Don't trust him or buy anything from him. I no longer expect to receive credit, I just consider it a $ 100 lesson learned.Check this site out before buying anything online. The only other thing I can do is to prevent as many potential sadoun customers from getting ripped off as possible. That gives me some satisfaction for my $100 and aggravation. To hear from others sadoun has ripped off go to these sites: Attorney General Office of Ohio
>https://agcares.ag.state.oh.us/public/questions.aspx( multiple claims) 1-***-***-**** and the Ohio BBB (multiple claims)http://www.centralohio.bbb.org/WWWRoot/SitePage.aspx?site=49&id=a621e8c0-e814-4e97-9797-649c0a9cf04e
Business Name: Sadoun Satellite Sales"
"I placed an order on 12/26 for an FTA satellite decoder, Budkit II, and satellite meter on sale. I decided I wanted it quickly before the holidays and paid for priority mail shipping instead of the free ground shipping they offered.
Roughly 4 days later I did receive a box from them containing the FTA receiver, satellite meter, but not the budkit II. The bud-kit contains the necessary switches & splitters to use an existing c-band/Ku-band dish with an FTA decoder. Basically its a necessary piece.
I called them immediately to find out where my bud-kit was and they thought it was included. When I informed them it wasn't they said the couldn't do anything until after the holidays. I understood the days off and all that. However I still have not received said product and having paid extra for the shipping, its been 5 days since they claim to have shipped the budkit II.
Every online vendor I have worked with in the past has jumped to correct a mistake. On the phone Sadoun seemed cordial enough however online they have been less than responsive, the few times they have responded to emails they have been short & rude. I will probably never do business with them again.
--updated--
On 1/8 the components arrived - there was another problem. The wrong type of splitters were shipped. When combining 4Dtv & FTA satellites you need a splitter that passes current on one leg & blocks it on the other leg. The splitters I received did not block any current. Had I used them I could have shorted out either my 4Dtv receiver or FTA receiver or both. Radio shack was easier to deal with than Sadoun. I still haven't heard back from them regarding this issue. "