"I purchased a Matrox RT.X2 from Safe Harbor in 2006, and just recently ordered the new MXO2 LE with MAX from them. With each purchase I did extensive research on the product and contacted several authorized resellers to find the best merchant to buy from. On both occasions, Safe Harbor offered the best price in addition to excellent customer service. They were very knowledgeable about the products and happily answered all my questions over the phone prior to purchasing. In the future, I will look no further when ordering Matrox products or other video post-production equipment. I can recommend this merchant to anyone with confidence. I took the time to write this review as a token of gratitude for the positive buying experience on both occasions, 4 years apart. Keep up the good work!
Bryan Geddes
Guava Street Productions"
"Safe Harbor was great to deal with - they keep you notified of the progress of your order. My order arrived on the scheduled day. I would highly recommend their services."
"Great service, excellent prices, quick delivery -- I will definitely call them for all of my business (and personal) software needs.
Debra J Adamson
Cross Design Group LLC"
"Working with Safe Harbor is a real pleasure. They will work with the customer to accomodate them, and always provide support after the sale. Their staff is knowlegable and proffessional. When you purchase fromn Safe Harbor there are no surprises..."
"Great Service, Great Prices and I received everything in perfect condition."
"I've purchased from Safe Harbor several times. Every experience has been positive. They offer the best prices I've seen on the web. The customer service is what makes Safe Harbor shine. My latest order came 2 days after ordering. They even gave me an amazing discount on my latest purchase, on top of the fast, free delivery. I'll always shop with Safe Harbor."
"I didn't know about Safe Harbor until I needed a product and know one else could deliver before two or three weeks. I found Safe Harbor after searching on the internet for companies that sold the product. I called Safe Harbor and they told me they could deliver it by Monday. Well guess what, I got it Friday. Thanks Safe Harbor for saving my project."
"I've been on the Net for a while (since late mid-90s) as well as having worked in Customer/Emergency Services before I had to leave the work force many years ago due to a disability. All these factors together put me in a fairly solid position to state that Safe Harbor is not only a professionally run company, but a courteous and patient one.
I add patience because my condition is one of a form of chronic anxiety and it interfered with some decision making in regards to my order which was a big investment for me: they were most kind and gave me space to work things out.
Oh, and last but NOT least: the price was as advertised: the VERY best price anywhere (and trust me, I do my research -- one has to when one's only income is a disability income :)
In short: Five Star Rating, IMO.
~ Philip S. Knight, CA. "
"I ordered ZBrush 3 (Electronic delivery) from Safe Harbor during the last days of their sale offer in 2009.
Due to the nature of the delivery(electronic) and because I ordered from outside US, my order by credit card could not be accepted. Fortunately Safe Harbor were nice enough to extended their offer for me until I could pay it by bank wire transfer.
There was a small hiccup with the bank wire transfer, that is they didn't realise at first to give me a nine numbered confimation code(ABA) which at least EU-US wire transfers require. But when asked they we quick to get the code for me. After that it was smooth sailing.
I'm a happy customer and can say Safe Harbor is a good and friendly reseller."
"I needed an external hard drive quickly. I called Safe Harbor and asked them to ship a drive. It wasn't it stock they said, but I could get it air shipped (of course, for a premium fee) for 2 days later. They could have left it at that. However, they checked around, found one locally and had it shipped to me the following day via standard shipping. (I'm close to them).
That is the kind of service I value a great deal."
"Provided great customer service! Shipped product right away and was honest about the delay time. Will be using Safe Harbor for all future items for our company that they carry."
"Excellent price, courteous and responsive customer support. I've been buying from Safe Harbor since Amiga days, and consider them the best online seller of multimedia editing software and hardware."
"Took a chance on this site even though no reviews as it was the only one that had Matrox's TripleHead2Go Digital edition in stock. Ultimately a very good choice. I called to make sure that they actually had the product in stock and was instantly connected to a courteous English-speaking rep who confirmed it would ship upon ordering. An hour after ordering, I had a call back saying that my credit card security code was entered incorrectly. I gave them the correct code and the product was immediately shipped. Got it with in a couple of days.
I will use them again without hesitation."