"Had some issues with the collor of the fillament i got, sainsmart fixed it asap and sendt me a new roll! Great service!"
"As expected, the shipping took a few weeks, but the part (9850 breakout) works fine and the price was right. Thanks!!"
"Very long Delivery period "
“Economy shipping normally takes 25-35 business days to arrive. We will try our best to provide more better shipping service.”
"Shipping was easy, happy with the product"
“Glad to learn that you are satisfied with our service and product. Hope you see you again soon”
"Incredibly fast delivery to UK, filament top quality. Will be using again."
“Thank you for your support! Hope you can recommend our top quality filament to your friends.”
"Sent missing items twice, product implied it came with raspberry pi, it did not. I will never buy from this company again! "
“It is RetroPie Game Station Kit 32GB for Raspberry Pi 3, doesn't include raspberry pi. We have added the clear description now.
Regarding the missing power supply, we are terribly sorry for the repeated mistakes. Have shipped two power supplies to you again. Please keep the second kit as gift from us.
We are improving our service and thank you for your feedback.
”
"I was struggling with adhesion problems on a heated aluminum bed that was working well for PLA. After looking at the picture I sent, Tech Support suggested I look at my nozzle calibration. It turns out that TPU requires the hot end nozzle to be about 0.3mm closer to the bed.
After making the change I am getting absolutely beautiful brims with perfect adhesion. The clear TPU is great for special projects that require a flexible rubbery plastic. "
“It is our pleasure to offer help. Hope you enjoy using our product!”
"I just got the app so maybe I still need to learn better how to use it. I wanted to be able to visualize in an easier way the factors that contribute to lupus triggers specially if I have photosensitivity but the calendar is not so clear. You have to log your vitals (being a fitbit user it would be easier if it could be sincronized with fitbit or other health tracker) I also wanted a place to write if it was easy for me to do my exercise or not. The app says that it has weather things but you have to load the weather by hand instead of having it syncronized with the weather from your iphone. I take two medicines 5 days a week so there are days that I take both medicines and days that I just take one. It would be nice to have an easier way to visualize if this makes a difference in my sintoms and side effects.
I really was expecting this app to be more frindly, easier to load and visualize information and complete, specially being a paid app."
“Buyer confirmed that he left wrong review, here is the message from Maria :
As a matter of fact I did make a huge mistake and left the wrong review for you I think that I got more than confused. I hope you can erase it and so sorry for that.
I didn’t have any problems with my order or product from you.
My apologies,
”
"About 3 hours after I bought the item, they emailed me there were no items available, & returned me my money, but I needed the item urgently"
“Hi Dunia,
Thanks for your kind support on Sainsmart.
Please kindly note the listing of the item you purchased NOTED "*ONLY ship to EU shipping address" which will not reach your US address.
I canceled the order in time that you can take the fee back to purchase it locally soon.
Hope you can kindly understand our effort.
Any concerns, you can feel free to contact us on Support@sainsmart.com for the certain solution.
Best regards,
Yako”
"Used the faster shipping method and it got here in just a couple of days. Everything seems to work as expected, so I am happy. "
"On time as promised. Good packaging."
"shipment arrived within a week.
"
"Arrived fast works great. "
"Very good service**********"
"Ordered two weeks ago and still has not arrived. Many global retailers are able to deliver within a week, but everything from China seems to take several weeks. Moral of the story - don't buy from China if you don't want to wait an inordinate amount of time for delivery."
“Economy shipping from China warehouse normally takes 20-30 business days to arrive. We also provide expressing shipping. It just need 3-7 business days. That depends on your choice. However, we will do better to achieve your expectation.”
A rep from Sainsmart.com, SainSmart, has responded:
“Thank you for your support!
We are trying our best to provide excellent products at best price. We do appreciate all your suggestions.”