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Product & services pricing
4.90/5
Chance of future purchase:
4.81/5
Shipping & packaging:
4.71/5
Customer service:
5.00/5
Return/Replacement policy:
4.86/5

Verified
5/5

2018-05-10

All good

"very good experience, arrived quickly"

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Verified
5/5

2018-05-07

SAINSMART x Anet A8 Prusa i3 DIY 3D Printer kit

"The shipping was very good.
Parts neatly packed.
It will be a little while before I can assemble unit, but it looks good so far.
"


Verified
5/5

2018-05-05

Great communication on order status. Great product. Great value.

"Great communication on order status. Great product. Great value."


Verified
5/5

2018-05-05

Hot Air Rework Station

"The Hot Air rework station is very good value for the cost, delivery was free and amazing fast. I have ordered other products from Sainsmart in the past and have always been satisfied with the quality and service."


Verified
1/5

2018-05-04

No delivery

"I've heard nothing about shipment of my order. Still waiting for my merchandise."


Rep reply posted 2018-05-09
A rep from Sainsmart.com, SainSmart, has responded:

“The shipping method you have chose normally takes 10-20 business days to arrive. We have sent the tracking number to your email after shipping the item out. If you need any help from us, please contact us via support@sainsmart.com”


Verified
2/5

2018-05-03

Poor quality schematic poor parts id'sno details for turns on inductors.

"Entire kit might be junk I'll see"


Rep reply posted 2018-07-15
A rep from Sainsmart.com, SainSmart, has responded:

“Have sent new schematic to buyer and buyer confirm that it is helpful. Therefore, we suggest all our customers contact us via support@sainsmart at first if you have met any issue.”


Verified
5/5

2018-04-29

Excellent shop

"Good products, much faster delivery than estimated. Thank you !"

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Verified
5/5

2018-04-28

brilliant Service

"Quick fantastic company. Will always use their products."


Verified
4/5

2018-03-29

Tech tools and toys

"I found what I was looking for. Area is organized and easy to search .double check your shipping choices and good luck. "


Verified
4/5

2018-04-20

"some complications with deliver"


Verified
5/5

2018-04-24

Very smooth transaction with no problems

"Ordered the freeduino it arrived with no problems. All the information was correct. parts arrived in working order. No complaints happy to deal with Sainsmart again it was a painless transaction."


Verified
4/5

2018-04-23

Signal relay boards

"The boards were on backorder for a while, but did eventually arrive. The labels for the relay terminals are difficult to read. These boards should work well in my application."


Verified
5/5

2018-04-21

First Rate Company and Products with Amazing Support

"Fantastic company with first-rate product and amazing support. I mostly use their TPU filament which is just fantastic and about the best flexible filament I have ever used. After a slight issue with a roll, Yako from Sainsmart provided amazing support and resolved the issue in double quick time. Really cannot recommend this company enough."

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Verified
5/5

2018-04-19

Osciliscope

"Sent to my grandson as gift he is using it and likes it."


Verified
4/5

2018-04-11

Great Customer Service

"Product arrived and due to a combination of poor packaging and mishandling by the shipping company. Customer service was quick to respond and eager to please. It could have been better, but in the end they were willing to correct the issue. Can't really ask for much more than that. "

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