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Product & services pricing
4.90/5
Chance of future purchase:
4.81/5
Shipping & packaging:
4.71/5
Customer service:
5.00/5
Return/Replacement policy:
4.86/5

Verified
5/5

2018-04-16

8 relais USB board

"Very satisfied with the product, work like a charm."

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Verified
5/5

2018-04-15

Raspberry

"Fast shipping, but micro sd card is bad and power supply not give the right voltage. "

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Verified
5/5

2016-12-23

Arduino Boards from Sainsmart

"I have been using Sainsmart for many of my Arduino Projects and have found their boards to be very good quality and they have reasonable prices and shipping costs. I have used their Arduino Uno R4 which is extremely useful with breakout pins with each digital pin having its’ own Vcc and Gnd pins. "

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Verified
5/5

2018-04-13

Excellent service

"I like that they have a warehouse in Europe, otherwise you'll have to pay extra import taxes. My TS100 soldering iron got delivered a couple days later and works great! :)"

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Verified
3/5

2018-04-12

I'll figure it out

"My scope came fast enough, thanks for that. The instructions leave a bit to be desired. It does tell me to install the latest firmware and gives a site address, but it's to a chat. It keeps referencing the charger cable which was not included, but they're cheap on Amazon. It also states that it comes with two probes that by the word of the insert are the same. Mine are not, but i don't think the difference is crucial. I did have to wait for my charger cable so I haven't had the time to use it yet."

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Verified
5/5

2018-04-11

Problem free and very fast delivery

"I had never heard of Sainsmart before this order, but found it hard to find the upgrade parts to my 3d printer as most places in north america were sold out of the motherboard. I gave Sainsmart a chance as it was the only other seller where i could get expedited shipping from China. I live in Canada and to buy a similar package from ebay would take anywhere from 20-40 days to arrive, where as for $15 I could get 5-7 day shipping from Sainsmart. The package came as advertised and arrived a few days earlier than expected. Was shipping from China to Canada and arrived in 4 days through DHL. Would definitely buy from Sainsmart again."

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Verified
2/5

2018-04-11

Dhl sucks

"Dhl service is painful, we need travel truth the city to get our package, awful."


Rep reply posted 2018-04-19
A rep from Sainsmart.com, SainSmart, has responded:

“Dear Francisco,

Thanks for your kind support to Sainsmart.

Please kindly note DHL is the top choice for a seller, due to its stableness and speed.
Sincerely hope DHL did not bother you too much.

Any concerns, you can feel free to contact support@sainsmart.com for a great solution, my team will definitely try to provide the best service to buyers.

Best regards,
Yako”


Verified
5/5

2018-04-10

Good aftersales support!

"Bought oscilloscope, good price, arrived in time. After installation I experienced irregular resets. Sainsmart support responded very good to my support request, and helped me to resolve the issue. It was a good experience!"

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Verified
5/5

2018-04-07

128/64 display

"Everything perfect, thanks a lot "

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Verified
5/5

2018-04-07

Happy with product

"On time and worked well, great for college."


Verified
5/5

2018-04-05

Good Staff!

"Very fast delivery. Top tool
I love it!
Thx
"

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Verified
5/5

2018-04-05

As expected

"Everything was as expected. The only downside is the relatively long shipping time to germany. But that I knew beforehand."


Verified
1/5

2018-04-05

Poor reseller offers

"We would like to resell Sainsmart products.
However, we don't receive any invoices and the ones that we receive are incorrect.
No discounts allowed for reselling the products.
So as a dealer we are not satisfied at all.
Regards,
Nele Van den Driessche
"


Rep reply posted 2018-04-08
A rep from Sainsmart.com, SainSmart, has responded:

“Dear Nele,

Thanks for your purchase on Sainsmart.com

First of all, you offered much lower price before, yet, the order has been made offline as you did order a lot and it's the very first deal we made, and we were appreciate your great cooperation.

I've checked your online order #43423, I can public reply you the total discount on that order is $182.76 during Black Friday and Cyber Monday event.
If you don't satisfy with this price, you can feel free to contact us as a reseller.

About the invoice issue, you contacted with "invoice request" for your online order, so I enclose the normal invoice for your online order to you, and you replied me nothing that I thought the invoice is working for you and I should not bother you anymore.
If the form of the invoice is not correct for you, you can feel free to contact me to adjust it into the required one, I will definitely try my best to help you out.

Sincerely hope my team can solve both problem for you with communication through support@sainsmart.com

Best regards,
Yako”


Verified
5/5

2018-04-05

Very good. Thanks.

"Livraison rapide. Emballage soigné. Fonctionnement OK."

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Verified
5/5

2018-03-18

fast shipping of quality products

"Ordered a replacement board since I burnt one out with the wrong voltage and shipping was faster than I had expected and was quoted. Part works flawlessly too. Custom support was also very helpful in providing usefull information that provided a solution to an issue I was having."

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