"Product is excellent and delivery was fast. Didn’t like DHL brokerage fees which was unexpected or noted in final purchase. "
"The products are what they advertise, the prices are very reasonable and I got everything I ordered. Their customer service kept me informed on the order status and responded to any questions I had. I think they could reduce the delivery time if they kept products in stock somewhere in the U.S. Overall, I will order from them again and recommend them to others."
"Good product pages, good price and fast delivery. The title says it all."
"Great retailer, good prices"
"I HAVE USED them for a few years now and I have always very satisfied."
"shields jumpers are messed up.
Technical support is fast but completely useless.
Documentation is out of date and limited.
I also heard they may be using the UTFT library without the right to do so.
Shipping OK"
" How about rephrasing the question. "Did Sainsmart.com Deliver?" If the item hasn't arrived the answer will be negative giving the seller an undeservedly negative review. He did well!"
“Dear Glenn,
I've tried to contact you through your email several times but never received any response from you. Hope you can see my message here.
First of all, let's solve the problem in this order for you first.
After checking the status on following website https://t.17track.net/en#nums=RG776503231CN&fc=03011 with your tracking number RG776503231CN, the status shows that 2018-03-03 11:25
Transferred by air transport
Base on my experience, the tracking data would be no updated after the item arrive Canada Post.
May I suggest you contact the local post office first?
If you do not find any detailed info, please turn to us again; I will provide a solution to you.
Any additional question, please feel free to contact me here without hesitation.
Best wishes,
Yako”
"I don't like waiting more than a week for my deliveries. But I was in no hurry, and the experience was great. Mine came from China and it was expected of flat rate deliveries."
"good product, but the shipping is long"
"Grest product and fun to build. Just wish there were windows 10 support for the chip driver. But the demo and music cube work great! "
"Yako Leung (customer support) was very effective about my Anet A8 mainboard flashing issue.
I am very happy of these services, not only competent but also very fast in his clears and precises answers.
Best Regards.
Alex
"
"Yako was excellent, assisting me in getting replacement parts for my printer. Great to work with. "
"correct delay to receive, good product
event document is on one language
i prefere to have a better document, in french, deutch ...."
"Excellent customer service, great filament - TPU, Wood, ABS not yet tested.
Transportation time corresponded to the norms of postal services.
Highly recommended this seller."
"Die Qualität ist sehr gut und Hundert Prozent kompatibel, schnelle und unkomplizierte Lieferung nach Deutschland."
A rep from Sainsmart.com, SainSmart, has responded:
“Dear Patrick,
Thanks for your kind support here.^^
After double checked, the shipping you chose on your order is "Free Economy shipping (20-25 Business Days)".
Actually, if you need the order urgently, you can feel free to choose express shipping or standard shipping from US warehouse to your US address.
Anyway, I will forward your idea to my logistics partner for improvement.
Any concerns, please feel free to contact support@sainsmart.com for the solution.^^
Best regards,
Yako”