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Product & services pricing
4.90/5
Chance of future purchase:
4.81/5
Shipping & packaging:
4.71/5
Customer service:
5.00/5
Return/Replacement policy:
4.86/5

Verified
5/5

2018-02-12

Product as described

"The experience was largely uneventful, which is how a good shopping experience should be!"

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Verified
3/5

2018-02-12

The shipping time was very long.

"The shipping time was very long. Otherwise, everything was well packaged and as described."


Verified
5/5

2018-02-11

Fast delivery

"Very fast delivery and products as described."

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Verified
4/5

2018-02-10

Très bien

"Envois très rapide( tellement rapide que je n'est pas pu modifier ma commande qui était déjà expedié), très propre et de qualité.
"


Verified
5/5

2018-02-05

Perfect

"My products arrived quickly and all as expected. Thanks Sainsmart"


Verified
4/5

2018-02-03

Great price, cosmetic damage

"Ordered 7" tftd screen, screen had moved on interface board a little and 5 pins were bent. Notified them and they promptly gave me a e-gift card for my next purchase and said they appreciated my feedback and would look into the packaging. I have ordered many times from them and this was the first problem."


Verified
4/5

2018-01-31

sainsmart 6n3 preamp.

"Fast shipping, packaged awesome, only thing wrong was two led lights missing, lucky there only for looks."

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Verified
5/5

2018-01-29

Serious and fast!!!

"Excellent shop, very fast shipping.
"

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Verified
1/5

2018-01-27

Item did not work.

"Filled in form on SainSmart's website. They said they'd back to me. Never did. I'm stuck with non-working product."

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Rep reply posted 2018-01-30
A rep from Sainsmart.com, SainSmart, has responded:

“Dear Peter,

Thanks for your purchase on Sainsmart.com

As there is no communication record between you and my team, so I contacted you 24 hours ago but still receive none response from you.
I and my team DO want to solve any problem of the item from my store for you asap.

Any concerns, please kindly reply us (support@sainsmart.com).

Best regards,
Yako”


Verified
5/5

2018-01-27

Small order, fast response.

"Ordered a slightly unusual version of the Raspberry Pi camera. Happy to find it at all, happy with the reasonable price, good communication and quick turnaround."


Verified
5/5

2018-01-26

schnell und zuverlässig

"mein TPU wurde schnell versendet und kam auch schnell bei mir an. Die Qualität vom Fillament ist einwandfrei und sieht gedruckt super aus."


Verified
5/5

2018-01-25

Order was incomplete, but was quickly resolved by email to support staff.

"Order was missing parts but quick turnaround by Sainsmart Support, replacement parts arrived quickly. "

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Verified
5/5

2018-01-25

Awesome

"Everything great and complete "


Verified
5/5

2018-01-25

They are very honest and reliable

"The price is not the best one but they are honest and reliable.
Thanks for the good work

WWW.EXTREMOSPORTUGAL.COM
"


Verified
2/5

2018-01-24

Clueless

"Several products indicate that documentation is included and will be shipped with your purchase. Not the case. If you don't have a direct link to the information you require then don't expect anything more. "


Rep reply posted 2018-01-30
A rep from Sainsmart.com, SainSmart, has responded:

“Dear Sean,

Thanks for your purchased on Sainsmart.com
After double-checked, you've purchased 7 different items on ONE order, and contact my team for some data for two items which is not quite cleared, so my team made a confirmation with you at the same time provided the confirmed data to you first.
And then after confirmation with you and the tech dept. provided the updated data to you which my team considers should be useful for you.

If it's not helping you to solve the problem, please kindly contact us (support@sainsmart.com) that my team can try to help you out here.

Best regards,
Yako”