"Could not be happier with my experience buying from Sainsmart.com. The prices are great and the shipping from China to Australia was super fast. Staff contacted me regarding an item which was out of stock and worked out an exchange without any hassle. Great service, great communication. I will definitely be buying from Sainsmart.com again in the future."
"Sainsmart has great shipping times, accurate product descriptions, and actually read and replied to an email I sent.
"
"Eabel78050
May 29, 20:22 CST
To: Sainsmart:
Hi!
I received the replacement board yesterday: the replacement is working.
The connections are simple and intuitive. The board works both
with the Android APP as well as with the PC downloaded 'program'...just as I
desired. I can run the hardware from a remote location utilizing TeamViewer to connect the computers.
Fits my needs perfectly!
Many Thanks for a great product!
Ed
"
"Could not get the firmware to compile and they worked with me to help get this done. Perfect service and support around their product. Would recommend buy from these people"
"Got the wrong colour and immediatly they shipped me the right colour for free! Great!"
"Provider very courteous, professional and timely deliveries. I was followed by customer service from purchase until delivery which was done in a very short time. Very competitive prices and wide selection of items. Recommended"
"Just ask a question and you get a prompt answer. "
"I purchased several ST-PMC1 single-axis motion controllers and received them within a couple days. I had them up and running within 1 day. Right now they are running a basic program to cycle back and forth with limit switches. I have them wired up to a Sainsmart stepper motor driver and a 24V power supply and everything just plain works. These combine the functionality of a simple PLC with basic-style programming and a function generator into one box. The English in the instructions is a bit rough but the tables and charts give enough information for an average technically minded individual to figure it out within a couple hours. Also, I didn't have a CD drive to read the manual but the technical support team sent me a download link quickly. Overall I am very happy with the purchase.
"
"Difficult time ordering from website. End up ordering the same items twice. No confirmation that the order was placed or shipped."
"I ordered a MicSig TO1104 oscilloscope. I was contacted that the unit was out of stock but would be shipped as soon as possible. They kept me updated and when it shipped it was to be 3 to 5 days and it arrived on day 5.
The MicSig TO1104 has measured up to my expectations and really exceeded them. It is a great scope for the technician and hobbyist. "
"I received the goods on time and well packed . The quality is good "
"It is great. We wish to become your distributor in the future."
"I placed an order with SainSmart and then I lost the order number. I contacted them a few days after purchase to see if I could get a status on my order. I supplied the date of purchase, my name, address, etc. and within a few hours Jen replied with all the information - order number, tracking link, etc. I have purchased several products through SainSmart and have always had a very good experience - both in customer service and product quality. Recommended..."
"I am quite satisfied with Sainsmart. Thank You very much."
"I had to order a balancing robot kit for a University course project. We had a tight schedule and Sainsmart was quick to upgrade (free of charge) my order to another warehouse (US instead of China) since they were out of stock at the other one. The customer service was friendly and quick to respond. Second time I order from them without any problem, we really good quality product for the price."