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Product & services pricing
4.90/5
Chance of future purchase:
4.81/5
Shipping & packaging:
4.71/5
Customer service:
5.00/5
Return/Replacement policy:
4.86/5

Verified
4/5

2016-12-07

Good Support

"I bought an 5 inch HDMI touch screen for my raspberry pi 3. It works well, and even better after the support from SainSmart. I'm very satisfied with the product after adding some configurations in the config file and loading the driver. Only reason I didn't give this review 5 stars is because It could be little easier to find the information needed to get everything working correctly, maybe a link in the product description. There is a wiki link on the site under the support tab at the top of the webpage. But I contacted them by email and they were quick to respond and point me in the right direction."

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Verified
4/5

2016-12-06

Raspberry Pi 3 arrives!

"the package is very good - case, power supply etc. It mentioned a booklet which was not in the little box, but no worries, lots of stuff online.
Free shipping: 7 weeks exactly.
"


Verified
1/5

2016-12-06

Two Weeks, no update!

"We ordered and that process went well, however, it has been more than 2 weeks and no word on our shipment has been sent to us! "


Verified
1/5

2016-12-04

Poor Customer Service and Misleading Promotions

"I am not satisfied with my sainsmart shopping experience.
Among several other emails I sent see request (#26068).
"


Verified
5/5

2016-12-02

Catchy Sainsmart Review!

"Ok, seriously - I tinker with Raspberry Pi a lot, and SainSmart has cheap, sturdy, reliable relays that allow my Pis to control lights and appliances. Also the sensors come in handy, from time to time."


Verified
5/5

2016-12-01

Nice Support

"very nice service.
they answer my question very quickly and nicely.
"

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Verified
5/5

2016-11-30

Helpful Technical Support

"Even though it took several weeks, but finally I got the useful tools to solve the problem. It is important. I even tried to buy another board to develop. But the tools I got from technical support service help me to save the money. If the response can be faster rather than one transaction every two days, that will be perfect."

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Verified
5/5

2016-11-29

DDS140 Oscilloscope, Logic Probe, Signal Generator

"The oscilloscope is accurate to within 2 decimal points on DC voltage. Then logic probe module works as advertised and so does the signal generator module."

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Verified
1/5

2016-11-28

high prices no customer service

"This guys sell me a kit and there is no instruction, no drivers, nothing!!!! only a corrupt cd that can not be opened, asked for the files and this people say "sorry, can't do that, we don't have the files" that is the worst answer that some one can receive, this guys are a bunch of incompetent sellers"


Verified
5/5

2016-11-14

Delivered as promised

"Good price, US warehouse available on a product that is usually shipped from China only. Good customer experience."


Verified
2/5

2016-11-08

DO NOT trust the warehouse choice!

"Twice now I've ordered from SainSmart. Both times, I specifically chose (and paid extra) for shipping from the US warehouse. Both times, my package has come from China. I know their inventory system is linked, because I've seen other items on the site where the option is available, but disabled.

Granted, I've gotten a refund of the extra I paid to have it shipped from the US warehouse, but that was only after contacting support.
"


Verified
4/5

2016-11-08

guys, you rock

"I never dreamed to have an oscillator, and oscilloscope for 160 euro.
The quality is not great, but is very far from being bad ... I would say it is between medium and good.
Anyways, I count on those tools for advancing and finalizing my project.
Keep the good work guys!

B.R.
A satisfied customer.

P.S. You deserve 5 stars from any normal electronics geek, but I remove one (sorry for that), because I did not find drivers and apps for MacOS(OSX).
"


Verified
5/5

2016-10-28

Very fast shipping

"4 days to ship to Australia "


Verified
5/5

2016-10-18

Initial input

"I have not used the Scope for long and so far very happy for the price. "

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Verified
5/5

2016-10-14

Quick Response, Kindly Answer. Thanks

"I was impressed with the quick response.

Also, Thanks to the accurate and friendly technical support.

Sainsmart must be a great seller.

"

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