"very nice products, they works as a charm
keep doing very good job"
"Did not received the ordered goods.
Could not connect the ratings website.
Please do not ask to rate something I did not get."
"They are fast if you have question or any problem about your order! :)
This store is very satisfied.
Good quality gadgets with good prizes."
" I just wanted to send a robot to my granddaughter in Georgia. It took four tries across three days to get through your order processing and STILL it went to the wrong person! I've seen MUCH better. Good luck!
SainSmart (SainSmart)
Apr 18, 16:51
Dear customer,
Thank you for contacting Customer Service.
Your item has been shipped out via USPS after receiving your cleared payment. We are sorry that we could not modify your order any more. With the tracking number is { LS791940897CN}. You can logon the official website www.usps.com to view the shipping status.
Should you have any concerns please feel free to contact us.
Best Regards,
Sarah
Tmoore
Apr 16, 07:59
This was NOT supposed to go to ME. It is supposed to be for my
granddaughter.
It has taken me two days to actually get this order through and your
software STILL didn't get it right.
Please send the order to
Gillian Pennington
515 Hemlock Dr
Winder, Georgia, 30680
United States
And NOT me "Terry Moore" PLEASE!
Terry Moore
***-***-**** c
***-***-**** h
****@****
-- Forwarded part --
Hello, Terry Moore
Thank you for your order from SainSmart Online Store.
Your order will be processed as soon as possible. Generally it will be shipped out within 48 hours. Once your package shipped we will send an email with a link to track your order.
PLEASE DO NOT reply to this message. If you have any questions, please feel free to contact us by email via ****@**** and we’ll do our best to reply to you as soon as possible. Your understanding is very much appreciated.
Your order confirmation is below. Thank you again for your business.
Now you can keep updated with SainSmart’s newest arrival products and promotion campaign by downloading SainSmart App for iPhone:
Your Order #100054253 (placed on April 15, 2016 4:49:45 PM PDT)
Billing Information: Payment Method:
Terry Moore
717 E 4th Ave
Longmont, Colorado, 80504-6009
United States
T: ***-***-****"
"Delay was fast, free shipment by plane with an order more the 150$ as promised.
But one item was missing in the box. Issue adressed to SainSmart customer department,
People there are very kind at the moment, fast reaction to fix the problem.
They'll will ship the item very soon.
"
"Answered questions, and got back to me in a timely manner"
"I paid approximately $8.00 above the going Ebay price in order to receive my item fast and to buy from an American company. All my extra money bought was a middle man to drop ship the item from China. Just wish their ads were more open."
"I ordered arduino starter kit and I waited starter kit for month. I sent email for Sain Smart and my package were sent back to US because I wrote address wrong by accident. They fixed problem very quickly. I got very good service and after emailing I got my starter kit next day. I was very happy with the wonderful service. I gonna buy other arduino products from Sain Smart in a future. I recommend Sain Smart for everyone!"
"The free shipping is slow, but when I don't need things right away I can't find better prices for protoyping boards. Thanks guys!"
"Ordered an DSO-140, logic analyzer and freq gen, along with a display and a nano arduino. Us stock arrived within a couple of days of ordering. China stack took a bit over a week, but not objectionable considering distance and the fact that it came US postal. (They have had a tendency to loose stuff, so I am skeptical whenever they are used) Appreciated that Paypal was accepted dor payment. All product packed professionally and well done. Was worried that the device might have issues with Windows 10, however, the device was discovered and correctly installed by the )S with no additional drivers needed. Did have a bit of an issue with the software displaying correctly on one system, however the systems I will be working with this on performed flawlessly. Very satisfied. Price was less than I could source from Amazon for same product"
"Very pleased with my purchase and the quick delivery."
"Shipped a product with wrong internal IC address...27h instead of written 3Fh"
"I placed my order, selecting the option for my items to ship from a US warehouse.
This is an extra charge of $3 per item, but it bypasses the delay in shipping from China.
My items shipped from China anyway, maybe they were out of stock in US. I requested a refund from sainsmart for the extra I paid. Refund was issued. Would be good to know availability of items in stock. Always happy with products from sainsmart.
"
"The seller and the product are very good."
"Its been two weeks since my order and now being the Easter break hopefully the bunny has delivered it while I was away."