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Product & services pricing
4.90/5
Chance of future purchase:
4.81/5
Shipping & packaging:
4.71/5
Customer service:
5.00/5
Return/Replacement policy:
4.86/5

Verified
5/5

2014-11-19

"Great sainsmart sends good quality products, when I did have an issue they sent a replacement with very few questions would recommend them to anyone and will be buying from them again in the near future."


Verified
1/5

2014-11-19

"Sainsmart nano uses counterfeits chip of FTDI's FT232RL. I can't trust Sainsmart."


Verified
3/5

2014-11-19

"Product was faulty, I'd identified the cause of problem (wrong transistors used), but tech support didn't want to listen. In the end I got a full refund, and purchased item somewhere else."


Verified
5/5

2014-11-19

"Package arrived quickly. And all materials arrived correct with order"


Verified
5/5

2014-11-19

"Thank you so very much. The filament is awesome!!!"


Verified
5/5

2014-11-19

"The PC oscilloscope is not a Tektronix bench scope, but I didn't expect it to be. For my purposes it works nicely despite some software quirks. Delivery was prompt and price was reasonable."


Verified
1/5

2014-11-19

"They did not provide or give reference to the appropriate files and documentation needed to make the 3D printer kit work. Their responses to my emails were misleading. When I asked for a refund, they stopped responding to my emails altogether. Overall, $326 wasted. It seemed totally out of place, because I know of others who had good luck with them. I eventually got my printer working with other help."


Verified
5/5

2014-11-19

"The 3D printer filament arrived quickly and appears to be good quality. No complaints, no regrets."


Verified
5/5

2014-11-19

"Product received as described. "


Verified
4/5

2014-11-19

"While the initial product was faulty, was able to get a replacement eventually.

The first product sent was inappropriately packaged (which resulted in bent pins on arrival), replacement was appropriately packaged.
"


Verified
5/5

2014-11-19

"Very fast delivery and excellent price. I highly recommend this retailer."


Verified
5/5

2014-11-19

"Great seller, will use again in the future."


Verified
5/5

2014-11-19

"Excellent prestation. Order came quickly ;-)"


Verified
4/5

2014-11-19

"They delivered fast. But the products need more explaination to use. Perfect for experienced users. "


Verified
2/5

2014-11-19

"DHL are awful... Took 2 week to delivery within my city. 32$ duty fee on less than 100$ value... Something is wrong. Tracking was not working. Sainsmart part was excellent. Will do business again if there is another shipping option"