"Received a broken part. Send a question about it. Yet to get an answer back. "
"I did an online order for rims and wheel caps. I got an email that my order had arrived at Salinas Toyota. So I called to make sure that my order was there. The person who answered for the parts department asked me if the order were for some rims and I said yes. She told me that they were there and that she checked them in. I drove over to pick them up and was told that only the wheel caps came in. I live an hour away so this was annoying to me that I would have to come back again to get my rims. My rims showed up two days later. Otherwise everyone was nice, but the lack of communication and attention to detail caused me to waste gas and time. "
"Excelente servicio gracias "
"Wow, the Bed Mat showed up the next day. Thanks"
"Needed to change the delivery method of a part bought online. The online part employee washable to solve the problem."
"I needed an OEM oil filter and Air filter for my Tundra truck and the service department had it right away."
"Salinas Toyota consistently has performed well over the years with my online parts orders. They usually have the lowest prices in the SF Bay Area, and their delivery service is outstanding. Parts website is excellent, since it's tied into Toyota's global online parts catalog. Timely notifications of status changes while my order is being processed. We have 5 Toyota trucks/SUVs in our family, and Salinas Toyota is my go-to for OEM Toyota parts! "
"I can contact the sale agent easily if there’s issue with my order. Shipping time is very reasonable. I will continue purchasing parts for my next project."
"The free shipping for purchases over $75 was a big help to save. Easy shopping experience."
"Well Done. Professional and Knowledgeable."
"I didn't like to way you are showing your shipping cost. $200 Freeship coupon doesn't make any sense for 300$ cost for just a all weather trunk mat."
"ordered wrong part called lady who answered was very helpful
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"I'm from Reno NV, I found this website online for Salinas Toyota. This dealership has way better pricing that most dealership I have research online "
"Good price and easy to make payment "
"Nice to see a dealership give such a good discount instead of trying to maximize their profits."