"Order placed in November with a guaranteed delivery date before Christmas. I have had to wait till the 18th of January before I can log the parcel as missing with them. They will not refund my money and cannot say who in the uk were delivering the parcel? It's a con. Paid for goods, not received and can't get a refund. Don't trust this company ever."
"I really do love this store. I have made 3 different purchases and I am in love with the bags i got. Any time i had a question they have people online to talk with and they were very helpful. I already have made plans to buy more, they just have so much to offer. This my true option, i have been on other sites and some of them did not work out so i plan to stay with sammydress. "
"I have now tried to deal with this company twice and both times totally unsatisfied .
A company which is trying to sell to the north American or European market needs to have sizing which is comparable to this . The first time I ordered the sizes were suppose to be a medium mens and it was more like a shirt for a 7 yr old . And it took well over 6 weeks to get here on top of that .
Then they offered to send me new sizes which in over 2 months never did arrive and again telling me to contact the post office . The post office only deals with the shipper not the receiver . They pass off their responsibility .
I will never deal with them again - total waste of my time ."
" Such an easy website to navigate. Plenty of choices, from casual to formal. Cute and fashionable clothes at unbelievably low prices. Good customer service, too! "
"My experience with SammyDress has been amazing. Fast shipping, quality products - clothes, jewelry, makeup accessories and more, as well as the chance to earn points towards all of my purchases on their easy to use app. Five Star Experience! "
"I have been shopping Sammy Dress for the past two years. My clients are raving about the outfits they are receiving. The customer service has been very helpful when I call with questions. I have already ordered five outfits this year-the latest ordered an hour ago. I use them for all my customer needs, and they are rising to the challenge!"
"Eu demorei muito para encontrar um site que atendesse ás minhas necessidades como consumidora. E o site sammydress sempre me atendeu super bem e as vezes em que ocorreram imprevistos,como reembolso por exemplo,sempre eram resolvidos com bastante agilidade e eficiência. Por isso eu recomendo,pelo menos para mim o site é realmente excelente!!"
"site facile à utiliser, clair avec beaucoup de choix d'articles. Articles conformes aux photos et correspondants à la taille voulue. Paiement sécurisé. Suivi de transport excellent et service après vente très bien. Je suis ravie."
"First off, I don't work for them, and I'm being 100% honest. I don't understand why people call this site a scam? I understand that some people have had terrible experiences with their orders, but this isn't the only site where orders may come in wrong or damaged. As for the length of time for shipping, I'm located in the US and since this site is primarily of Chinese origin, I already knew my items would take some time to arrive ( especially since I choose the cheapest shipping). I considered that my items would have to cross overseas to arrive, plus I made my order around the busiest time of the year which is the holidays. Regardless, I got half of my order in about three weeks, my skirt was made of good material and worth the wait. Yeah, I was confused about only getting half of my order. So I got in touch with their online customer support chat ( referred to as tickets)and their customer support replied that same day and with answers that satisfied me. 1) My other skirt was out of stock at that moment and 2) They wanted to send what they DID have. This not only kept me satisfied because I at least have something, but they gave me proper answers and I can always use my tracking number to keep an eye out for my other package. This site is similar to Amazon, where you KNOW these items are coming from across the seas and they WILL take time to arrive. Plus, as I already mentioned, those horror stories of not receiving anything could happen on any site and that's why I spent that extra $2 for shipping insurance. Anyone who goes online to shop ANYWHERE should always be careful, take into consideration where your package is coming from and if it's during the holidays, prepare to wait. I don't shop online often, but I will say this site is reliable and their prices are great. I have no disputes with them that I haven't already solved with the help of the tickets."
"I placed my order on cyber Monday, which I knew would delay the process from the start. However, after two weeks of 'processing' I had to make the initial contact to find that they were holding my order due to stock issues. This was the first point of contact made by either party, and I felt it was irresponsible to not inform me of this without my seeking of information.
At that point I asked to have my 5 items shipped, and wait for the initial item to be restocked and sent out. This was "resolved" on 12/11 and they created the shipping label for my package, emailing me a picture of said package and saying it was heading out (with 4 items)! My package sat in their warehouse until 12/28 when (after much back and forth with my "tickets") I told their customer service I would be moving forward with a fraudulent accusation. I had been told various times in those two weeks that my package was out for shipment, but this was a blatant lie. I had spoken with UPS on several occasions at this point, based on shear confusion.
At this point they informed me that three of my items were being sent out and now, the item that was not in stock in my original inquery was somehow replaced, but another item (that I had not been made aware of a stocking issue with) was now being offered as a refund to me. At this point, I'm fed up enough to just say "fine, send whatever." But I have to tell you, I am absolutely disgusted with the way this has been handled. I have been blatantly lied to, and misdirected for over a month now, and my items (the few they deemed to send) ARE STILL NOT HERE.
I know this is a pretty wordy review, but if you're thinking of ordering from this company.. Let me sum it up for you.
2 week processing time. Lying customer service. Absolutely abysmal handling of stock and stock related issues. And I haven't even seen the quality of the products.. But I'm worried.
Please don't order from Sammy Dress. They are a terrible company."
"I always go to this website to find cheap clothes, do not expect a mega quality but I find that honest for this price. After personally I have never had a problem and they already answered to my questions."
"I placed an order with SammyDress on December 12 2016. I had ordered a Christmas present and wanted to make sure I would receive it in time so I also opted the "expedited shipping", which I had to pay extra for, but that was fine cause like I said I wanted to make sure I would receive it in time. It is now January 3rd 2017. STILL have NOT received the package. Reading other reviews I see mentioned to "please refer to the processing time on the item page" fine and dandy, I can see it was shipped out!!! Not only have I not received my package yet, I have yet been able to contact or speak with an actual person anytime I try to call, or send an e-mail!!! I have got no response or answers from anyone!!! And when I called the shipping company I got a recording that said "number has been disconnected"!!!! Complete SCAM!!!!! DO NOT ORDER FROM HERE!!! If I could give no stars I would but that is obviously not an option. WILL NEVER ORDER FROM HERE AGAIN OR REFER ANYONE TO DO SO!!! "
"Sammy Dress is the best company among the similar dress companies on web.
Their web site is organized nicely and it's easy to find what you want.
Their merchandises are in a good taste with good quality.
They have so many nice clothing and so many accessory to choose from.
It is very much the fun to looking at what they offer!
They are also very quick to send what you have ordered.
Their customer service is also very good.
I never had trouble with them.
I love shopping at Sammy Dress!!"
"I was looking for the outerwear to use this winter season and I haven't see any at any mortar stores nearby but luckily I've found sammydress that sells out fashionable outerwear for men which I found really reasonable as the prices of its coat are these cheap and the quality of the jacket I've bought is superb! Indeed, sammydress is a worth to check as you need to buy anything for fashion. "
"I am the one who likes online shopping and look at many sites. My experience with Sammydress.com is exceptionally great due to quality of service offered, amazing offers and great product quality with varieties. It is very easy to communicate with the customer service and their approach is very satisfying. The resolution has always offered more than the expectations. I bought total 5 dresses and I am extremely satisfied with my shopping experience. This is the honest feedback and I have also recommended many of my friends about this online shopping experience. Enjoy great offers of quality products with exceptional customer service as a bonus. "