"Easy website to use and extremely happy with results!"

"Was easy to find what I needed. It took my a while to find the official Samsung site on Google. I ordered the piece from Appliance Pros and got the wrong piece for more $"

"Bought a microwave that was missing the top mount brackets.After trying numerous times to get the parts, I was finally told they were backordered for at least 4 weeks. Which probably explains why the microwave was missing parts- the manufacturer probably couldn't get them either, but had to get them shipped out to stores, so sent them out anyway!"

"The actual belt was hard to locate on the schematics. Using the part search was easy and fast. "

"Defectively manufactured part shipped with no quality control inspection. Efforts to exchange part are extremely frustrating, the "manager" is supposed to call with instructions. Yeah right, I've never ever heard of such a thing. I just want to exchange it for a properly manufactured part. "

"The website, pictures and descriptions are very easy to navigate."

"Y'all are great, but that star is being held hostage. Your move. "

"find all I needed very fast and good price"

"One of the harder online order forms I've dealt with. ... as in not exactly user friendly"

"The automated chat feature led me directly to the page I needed. Then the search feature was super easy and intuitive when searching for the remote I needed. Will report back later once the remote arrives and hopefully it is the correct item! :)"

"I was able to use the website and services very easy"

"Thank you for making my Samsung water filter purchase so wonderfully user-friendly!"

"Had lots of parts available, almost all had pictures to see what you were looking at. When you don't have the part number, makes it easier to find what you are looking for. My model did not have diagram available, but aside from that site was what I was looking for"

"No delivery time for the usps or standard rate. The delivery charge is higher than the item. "

"Glad that this website exists. Without the Samsung Parts website I'd be in quite the pickle. "