"Get genuine Samsung parts -- replace your worn out S Pen tip even when you've lost the microscopic little bag that came with the unit. "

"Easy to navigate site and had just what I need."

"Difficult getting proper part and long holds on phone. Lets hope this is correct"

"Dog ate my remote. Took less than two minutes to find the replacement and order."

"I ordered this part before and it’s already out again. I want my warranty reimbursement."

"Good web site. easy check ou"

"this site was asnap to use"

"I had to re-order 3 times, because after I submitted the order, it went to an unusable site
"

"Website would not work most of the time "

"Fast, fast fast. I hope shipping will be the same speed "

"More photos of cable and which TVs they work with."

"just ok...several website issues trying to place the order...you need a back button, kept error code 404"

"It has taken me two days to order one part. Telephone system for parts leaves a lot to be desired, wait times over two hours with no contact. Went to web site and my information kept getting rejected even though correct. Back to telephone, Samsung direct, recording very annoying. Finally got agent, very helpful, and at last mission accomplished, but frazzled nerves. Shipping fee is horrible on top of high price for part. May have to do this all over again in six months, can hardly wait."

"My shipping was more than the items I needed"

"Worked much better than most online shopping experiences. Easy to set up account - worked first time!"