"I was on hold for 14 minutes and gave up. ordered on line but painful. I guess that was what you were trying to force me to do with long hold time. Web site is slow and non-responsive at times"

"Haven't received anything yet..."

"Janelle was very helpful finding the correct part I needed. "

"I needed a replacement part for my refrigerator. Easy to find and the price was reasonable."

"Easy to order my parts for my refrigerator."

"this way was much easier to find my part"

"Site was a little slow!!!"

"First time ordering - will see how it plays out."

"Jeremy helped me, he went the extra mile. gGeat guy."

"It was very easy to place the order."

"KEEP MY INFO SAFE- REPLACEMENT REMOTE FOR SAMSUNG TV MODEL UN46H6201"

"Just ordered so we will have to see"

"Order on website. No agent involved."

"My husband and I lost our remote control for our smart TV a while back, and with out move we got a new wifi network and we quickly realized our TV was useless without the TV remote. Glad to know that i was able to get a replacement and how easy it was to find and get it shipped. Thank goodness. I love the Samsung brand its and incredible brand and such great quality. I think we will always be Samsung customers."

"Somewhat difficult to locate the part I needed. when I found it, the site only gave one view of the product. I wanted to see the ends to make sure the prongs were the correct orientation, "