"CAUTION: This store is a crocked organization!
Tried to purchase camera on the web, then they used the typical try to upsell for ungodly prices for options you dont need. But when you tell them you dont want options, your order will magically dissapear. Then they tell you it will ship in 2 days. It NEVER DOES. Then you get an email saying the product is not in stock. It never ships! BUT THEY STILL CHARGE YOUR CREDIT CARD! THEY WILL FRAUDELENTLY CHARGE YOUR CARD NO MATTER WHAT!"

"Never ever try to buy anything from this site.
Ordered on October 19.
Took one week to send shipment info.
When they were taking long to ship, i found bad reviews on net about mydigitalplace.com, I tried to cancel order.Person handling call was very rude and told me that order has been shipped.However actually it did not.Any way I tried to be positive and decided to wait.

Any way they shipped on October 28th to be delivered on 3rd Nov,when UPS tried to deliver , they found address wrong, however I could not any reason to address to be wrong.
I followed up with UPS and got packet finally on Nov 4th.
Now guess what, big surpise,instead of camera ( worth 300 USD) I get desktop tripod of worth $5.

What a waste of time and energy.
More over UPS always showed weight as 1 LB in tracking number, now guess how much a desktop tripod ( lighter than 3 pens) and a small piece of news paper.
Hats off to UPS too..!!

This sitedoes not use even SSL , so credit card number is also on risk .

Order was shipped by Digital Kingdom rather didgital place ( ups shipment was re-routed).

Sender address was
GYD
1709 65th Ground St
Brooklyn,NY

Bottom line never buy from this vendor , i would say any vendor from NY."

"Mydigitalpalace is really really bad! You will not feel any good to deal with them!!!"

"Mydigitalpalace is nothing more than a scam. They offer the lowest price and make you call them to "Verify" the order. Once on the phone they attempt to sell you other items at inflated prices to make up the difference in their low cost. Stay away from this company. I will be reporting them to the NYC consumer affairs division for investigation."

"I tried to place an order at MyDigitalPalace.com for Canon PowerShot S50,
the price advertised at the moment on several search sites was $329
When I went to their site price had been changed to $347! Well, 20 bucks not a big deal- I placed an order. After that I figured out their order page is NOT USING SECURED PROTOCOL-that means somebody can catch the traffic and get ALL your information!!!
In approximately an hour I received an e-mail saying I need to call them (Jeff, ext. 234)for verification reason. I tried to call several times during the day and finally have reached sales department. The guy was absolutely impolite and said my order was canceled because of out of stock! Next minute I went to their website and found same camera for $389 available!
BTW, still did not get confirmation for order cancellation!(2 hours) Was forced to call the bank and stop the credit card used, because of unsecured information!
BE AWARE OF THIS COMPANY!!! "

"MyDigitalPlace:

Less than pleased would be an understatement. I did not ever receive the product I ordered.

I do extensive purchasing online. This company was suppose to have this in stock and wanted to talk to me about options to purchase along with the digital camera I ordered. I did not want to discuss options (as I have had digital cameras for years and have everything else I need).

After finding this out – I was notified by email that it would be backordered for two weeks. After two weeks, no camera. I wrote email and never received an answer. So after 3 weeks I give up. And this is for an item that was supposed to be in stock.

Also – all of their email from their automated systems if from ****@****. I think this should have been a hint.

I would say – poor service with dubious motive is the mantra of this company.

I will be posting this warning everywhere I can find to rate this company.

I’ll be taking my business somewhere else.

---Monte---
"

"BEWARE OF www.mydigitalpalace.com!!! They are on the www.pricehead.com, and they are the same company or paid lots of money to get a good rating on that site.

I tried to order a camera from their website, and had a similar experience as "elbuenob". After putting in my credit card info, I got a message saying my session timed out and I'd have to reorder. So I call them, but the numbers don't take calls from my area, and I get a friend to call them for me.

She spent all day trying to talk to them, only to get hung up on every time, put on hold for 20 minutes multiple times, and no mention of the company name when a rep picks up. Finally she calls again and is transferred to "james" at an extension, who basically just rudely says to get me to check my email. Well, all my email says is to contact James at his extension, which I am unable to do from my area!!
So I cancel my credit card and email him back to tell him not to bother charging me.

BOTTOM LINE: STAY AWAY FROM "MY DIGITAL PALACE" AND ANY COMPANY ON WWW.PRICEHEAD.COME!"

"Ordered a Sony DSC-F717 on Oct 17th due to good price, plus $75 rebate from Sony. 3 days later, got email that camera had been backordered for 2 to 3 weeks. This would still allow time to file for the sony rebate. At the end of 3 weeks, I called and was informed that it was backordered an additional 2 more weeks. I have contacted the sony rebate division and have been told "tough luck on the rebate".
Have checked a couple of times with sales and they seem to indicate that the camera is available if you want to buy accessories.
Also, email questions to their customer service go unanswered. They will talk to you if you call and put up with a long wait. I will most probably cancel the order if still not available when time is up.
Incidentally, they are still advertising the sony $75 rebate which expired on Oct 25th.
Why bother to advertise if you can't deliver????"

"My order was never executed - I cancelled it after it became clear that I was doing business with crooks. These people operate out of New York and take advantage of a well-known practice called "Bait and Switch".

I usually call before ordering and did so this time and talked to Jordon who was polite and we chatted for awhile. When it became clear that he was busy I ordered from the website after confirming that my order, A Sony DCS-F717 camera, was in stock and ready to be shipped.

I recieved an email the same day asking me to call Jordan at extension 229 which I did. I was transfered all over the place finally coming back to Jordon whose conversation went like this:

Jordon: Have you ever owned this camera before?
Me: No, but I have used it.
Jordon: Then you'll know that this camera can utilitze filters and lenses
Me: Yes, I'm not interested, I already have lenses (I didn't, but who's business is that?)
Jordon: Well, where did you get them?
Me: Somewhere else, not on the internet.
Jordon: Well, sir, why don't you get this camera somewhere else?

I was stunned. So I asked him to repeat what he said, and then aksed him if we knew what "business under duress meant". He assured me he did not and when pressed about my order, snapped back:

"Alright, this camera is out of stock" as if I broke my own deal. I said "cancel my order" and he HUNG UP!!!!!!!

I called back 5 times to request proof of cancellation, each time getting put on hold and IGNORED due to the fact that they are actually a company called "My Digital Palace". Finally, I recieved 3 emails of the same message saying my order was cancelled an"

"I wanted to buy a Canon Elura 50 from them. They offer the camera as a standalone item on their website but apparently in order to get one you have buy a bunch of accessories with it. So I did because I wanted the camera and some of the accessories. They sent me a USED camera that didn't work. Meanwhile I had to go to a local retailer and buy another camera as I needed one ASAP. Saveondig would not take the camera back without charging me a 15% restocking fee. However, they did replace the broken camera with a new one, but now I am stuck with two cameras. I will not be buying anything from them ever again. Don't be fooled by their low prices."

"i was lead in to buy from them by a very good price for a sony f717.When i told them that i only wanted the camera and not a bunch of high priced accesories i didnt need, they told me i had to wait 4 weeks for the camera because i could only buy it with accesories. Even if i were able to buy the camera by itself, and paid overnight shipping i would have to wait a week and a half because they take so long to process the order. They lied about the price and how much they stock and there shipping times, overall a bad experience and wouldnt recommend them to anyone."