ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
Scootworks.com

5 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2019-11-15

dont get taken avoid

"hi
well I got taken just this week 11/12. sent the owner dave 400 and change for 3 drive belts for my bike
nothing but excuses since. no product shipped and no refund sent

avoid at all costs
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-06-11

Dont let him rob you too!

"I paid Dave $590 for a product he never sent and will not refund my money. Ive fuled a report with the DA in his county to find I'm one of many they've stolen from. DO NOT have anything to do with this guy no matter how bad you want what he's advertising."


1/5

2018-02-13

Scam artist

"Ordered parts from him bank had to go after scootworks/621 cycles for my $156.00. Gave me false shipper and nothing but lies!!! BEWARE!!!!! Do not do business with him!!!! I got lucky a lot of people hasn’t."


1/5

2016-11-21

Avoid This Shyster

"I wanted a Belt drive conversion kit for my Kawasaki Vulcan 500, and this outfit claims they sell them for my model bike. On 19 October I sent Scootworks an e-mail inquiring if this belt conversion kit was in stock, and was told they would have them in about 30 days, and they would notify me. On November 14, Scootworks sends me an e-mail notifying me the Belt Conversion kit is in stock, so I place my order on the same day. I get an e-mail conformation for my order, and my credit card is billed for $550.99. After three days, I hear nothing from Scootworks, On 17 November, I make an inquiry about my order and get the following reply:

"Hi Dave, the rear pulley is in powder coating now. We manfacture the components in advance, and coat those to order, not knowing what folks might choose on this low volume part. Some items are used in multiple variations for other bike models. Should be finished and assembled tomorrow"

I wait another two days and hear nothing from Scootworks. On November 19, I send an e-mail asking if that "powder coating" is dry yet? I get this belligerent song and dance from Scootworks:

"I pressed & installed the front and rear flanges late yesterday evening. I'm not sure where this is going, but you already have this "you claimed" statement in your emails. This is a small shop, and with one person out sick, my son and I are working about 80hrs week. We mfg a lot of parts, and most of these production items are done in batches, not one piece at the time. These things aren't some mass produced chinese part from walmart, they are custom built be me, and only me. Saying that, I build each one as if it's going on my own bike. I'm working long days, and pushing lots of parts out the door, Is there some urgency or problem in this order that I'm not aware of?"

After getting this belligerent response, which seems like a cut & paste reply used on all his PO'd customers, I check with the BBB and this website, and learn Scootworks has 100 percent negative reviews and a long list of PO'd customers. I promptly notify my credit card company about this, and I'm told they will look into the matter, and reverse the payment if Scootworks doesn't deliver the item within the billing cycle. On 21 November, I contact Scootworks and inquire about my order and they reply with another vague promise.

"Thanks Dave, belting is due in today. The kit is already packed and will go out as soon as the belting arrives"

Gee, I must now wait another unspecified period of time for a supposedly "instock" item. Another week goes by, On 29 November I inquire about the status of my order, and receive this belligerent letter from Scootworks

"Blah blah blah...check your junk mail folder, I have the confirmation of the email to you from USPS.com . Your refund was approved by my on Friday morning from the chargeback YOU started, funds were automatically pulled from my account friday morning. You did the chargeback, I'm just lucky to have stopped the parts in transit. My opinion, you planned to get the drive and your money at the same time. Do you not know the chargeback process? It would seem you know the tricks of issuing a chargeback right away, after getting shipping confirmation. It's now between you and your credit card company, there's nothing for you here in NC. It's refunded from our side, I hope it gets tangled up in dispute investigations on your end. Come to NC, hahaha...really, for money that you charged back in a dispute literally only days into a purchase and right after shipping to you?"

Gee, this fraudster is accusing me of fraud! Being familiar with this guys negligence to provide delivery information, and attempts to gaslight me with vague excuses and accusations, I don't believe a word he says. I contacted my credit card company, and was notified my payment was withdrawn, and I did get a full refund. So I beat him to the punch getting my money back before he could rip me off. The Scootworks joker claims the item was shipped, and if it should get, Ah Hmm 'lost in the mail' I'm somehow on the hook. Without a valid tracking number, you'll have a hard time proving that Schlomoe. I'm just waiting for the other shoe to drop, and we'll see how this scam plays out. I'm sorry I didn't check with the BBB and this website before doing business with these crooks. Seeing how I'm not alone in my experience with Scootworks, I don't understand how this scam artist remains in business. Word to the wise, Avoid Scootworks like Antares plague. "
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2013-07-02

"Just wanted to let you know that the Scootworks owners filed for personal bankruptcy in February, 2013 and have quit a few complaints on the better business bureau website, BBB.org for taking orders, charging the credit card and then not shipping the order. Additionally there are complaints for not honoring refunds. The NC attorney general now has 10 formal complaints on file.

In a recent email from David Hockaday, he told me that Scootworks is broke and all assets are leveraged.

Just a heads up as he took me for $40,000(I have a judgment against him in Wake County Court) and I don't want him to do it to others. I have been in contact with many of his dealers and many are not selling his parts because they have been a victim as well

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges