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Verified
5/5

2014-12-13

"The videos on the website guided me through the process of changing the screen, the information was complete and clear. I changed out the screen of a Dell laptop in less than ten minutes with only a small standard screwdriver and a small Phillips screwdriver. A computer repair company gave me an estimate of $229 to replace the screen. I did it for about $70!!!! "


Verified
5/5

2014-12-13

"We've purchased from Screen Country a number of times. The product always arrives as expected and works great. Thanks!"


Verified
5/5

2014-12-13

"No problems. Screen was good, 4 days to Kitchener."


Verified
5/5

2014-12-12

"very satisfied not my first experience and not my last exp. thanks"


Verified
5/5

2014-12-11

"Very happy with there service"


Verified
5/5

2014-12-11

"My daughter broke the screen on her laptop. Being a university student preparing for exams - timing couldn't be worse. I went to the big chain electronic store where I bought it carrying my extended warranty in hand. What a surprise! Not covered - 2-3 weeks to repair - $350. Did some googling found exactly what I needed on the ScreenCountry site. Placed my order and realized immediately I did not order a matte screen as intended. Connected with online chat and the "chat guy" said he would send something to the warehouse to get it corrected. I asked if I would get an updated invoice - he said his supervisor wasn't in yet but he would check - could I connect again later in the morning. I did just that and the second "chat guy" said it would indeed be taken care of. This was all before noon ... screen was shipped that afternoon and arrived the next day - less than 24 hours! Googled how to change the screen and being a rookie I still did it in minutes. Also received my updated invoice with a credit for the difference (matte screen was cheaper). ScreenCountry also sent an offer of $20 if I videoed and posted to youtube. That would be $20 - not a credit to put toward something else to buy. Was brave enough to change the screen myself (54 year old woman) not brave enough to video it. Their offer was obviously taken up by others which in the end helped me - the one I found was for the exact laptop model I had.

The "chat guys" were friendly, honest and efficient. Order process was fast and efficient and my error was corrected with no hassle or mistakes. Delivery was way faster than expected.

Saved a ton of money ... and my daughter had her laptop functioning again within a couple of days.

Thanks Screen Country for caring about your customers! A-list for sure!
"


Verified
5/5

2014-12-10

"Staff were helpful and the process smooth."


Verified
5/5

2014-12-10

"Very quick and accurate experience."


Verified
5/5

2014-12-09

"works great... fast deliver"


Verified
5/5

2014-12-09

"Short waiting time, no incidents :-)"


Verified
5/5

2014-12-07

"Part was DOA, but they resolved the problem hassle free and quickly."


Verified
5/5

2014-12-07

"Fast delivery. Excellent quality screen. Installation was a breeze."


Verified
4/5

2014-12-07

"i had to pay 10 euros extra for Swedish post, despite the 20 dollars shipping cost. Why? No other shipments from all over the world have been charged by Swedish post. Strange, but not funny...
Then custom fees.Which of course are not Screencountry´s responsability.
I am not very happy. Anyway,The screen was ok, and delivery faster than expected.
"

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Verified
5/5

2014-12-05

"Bob at screencountry is always very helpful thanks Bob!"


Verified
5/5

2014-12-05

"Excellent experience. Quick delivery"