"I tried to order something through the website but over a week of waiting for the product or even a dispatch/processed email, nothing arrived. I tried to contact the company through the email order that was sent to me as it said I could reply to this and I received an email bounce back. They didn't have a phone number or an email address but an online form on their website which I tried to contact them through. After I didn't hear back, I had to dispute my payment through Paypal and had to explain the situation to them which they could read.

I received a reply one week later from someone in their company explaining that they had "server issues" in the last week and that they were "sorry" that I had to dispute the payment through Paypal. I took this as that they didn't read any of my emails but only saw my complaint through Paypal. I tried to reply back again asking why they hadn't sent the order out as there was around a week before the website issues, but surprise surprise, another email bounce back. I tried to contact them again twice through the online form on the contact me page, but again, no one got back to me. I provided my phone number 3 times but no reply. They FINALLY refunded my payment yesterday after it being nearly 4 weeks in their account.

I would avoid ordering anything through this company. They have no customer service skills, ignore your emails and just take your payments without fulfilling the order. If it wasn't for me paying through Paypal, I would have never received my money back."