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Product & services pricing
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Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-03-19

"I could save a pound or two shopping elsewhere, but this is why I shop here:

1. Fantastic range of screens. I repair lots of laptops and have always found what I wanted here.
2. Great search facility drills right down to the specific variation of the laptop model so there's no margin for error.
3. I had to return a screen when I misdiagnosed a fault and was delighted to find a 30 day no quibble return policy in place.
4. I had a very friendly chat with the online support guy who couldn't have been more helpful.
5. Well engineered screens.
6. Quality packaging.
7.
5.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-03-17

"Very knowledgeable customer service and keen prices too
"


Verified
5/5

2015-03-17

"Very quick delivery...thank you!"


Verified
5/5

2015-03-09

"The screen arrived on the day requested and following instructions on the website was very easy to replace.

Laptop working fine now thanks to laptopscreen.co.uk.
"


Verified
5/5

2015-03-07

"very polite and very helpful when I spoke to them on the phone for advice. Fast delivery and very well packaged.
Would use them again.
"


Verified
5/5

2015-03-07

"Package arrived on time, Packaging very well done. Hopefully I will not have to use their services again but if I do I will definitely come back to laptopscreen.co.uk. "


Verified
5/5

2015-03-06

"Was impressed with them, online help with getting the correct screen and arrived next day. Was well packaged and I will definitely use them again if needed."


Verified
5/5

2015-03-05

"Arrived next day and was fitted. Perfect fit"


Verified
5/5

2015-03-05

"well pleased with order process and with service."


Verified
5/5

2015-03-04

"Ordered a17" screen in matt finish. This was my own personal laptop and ordering this was "into the unknown" for me.
Website - clear in choices and costs
Delivery very quick including package tracking.
Package well wrapped and protected for normal parcel travel
Product as advertised and had added plastic sheet screen protection for fitting.
Replaced (carefully) in 15 minutes - (already dismantled)
Perfect replacement.
Excellent service, all smooth throughout and no need to contact anyone during the process.
Well done.
(Only minor issue was that the video shown on the website for my laptop was not the correct one. It appears to be a generic video for Acer's and while a lot is the same some of the fixtures are different. But I had already found a exact model showing dismantling on you-tube.)
No reduction in stars for this as it didn't effect the product nor service, for me.
"


Verified
5/5

2015-03-02

"Very quick service and well packed"


Verified
5/5

2015-02-28

"Ordered a replacement laptop screen, delivered very quickly and item fits and works perfect. Would recommend laptopscreen.co.uk for all your screen needs A+++++"


Verified
5/5

2015-02-27

"An outstanding site that guides you through the selection process for exactly the part you need for precisely the model you have. Delivery is quick and the charge reasonable and if you want to try to fit yourself there are links to YouTube films that detail the process. Outstanding service from start to finish."


Verified
5/5

2015-02-26

"Very good service, screen arrived as stated.

However the screen was actually useless as HP had produced my machine with a number of screen types and my version could not be replaced. These problems were not noted on the web site, although this was not their fault given the huge number of variants HP produce.
"


Verified
5/5

2015-02-26

"prompt delivery and easy to use web site"