"Я оплатил (530 евро) билеты на концерт Рамштайн в Праге. Мне позвонили и сказали, что билеты вышлют за сутки перед концертом. Билеты так и не выслали. Деньги не вернули. Связаться с ними невозможно. Один раз ответили в письме, что вернут мне деньги через месяц и заблокировали меня везде. "
"Tickets could not be downloaded when sent to e-mail.
You can't get in touch by phone. Not responding to e-mails or feedback. The money was gone and he couldn't get to the concert. I cannot recommend it at all. Consumer protection cannot help because the company is in Dubai. Don't buy anything here"
"I payed for ticket but I was deceived, I have no video, no tickets, no money"
"I recently bought tickets from Seatsnet and had a fantastic experience. The purchase process was simple, the customer support was helpful, and my tickets arrived promptly. The seats were exactly as described. I'll definitely use Seatsnet again!"
"Seatsnet guarantee is meaningless. They do compete on ticket price, but only go with them if you are willing to take a huge chance on not getting any tickets.
I purchased 'affordable' tickets for the Germany Switzerland game from them because the tickets were cheaper than on viagogo. A day before the game I receive an email from them that they can't provide tickets. At this point I was already in Germany and I have paid for travel and hotels. I had to buy significantly more expensive last minute tickets than if I have used viagogo. "
"Avoid Avoid Avoid! We purchased tickets for the Eras Tour in August 2023 for June 2024. Tickets did not arrive and two days before the concert in a panic we were trying to get hold of the company to see where our tickets were. Their phone number does not work. They did not answer emails. Whatsapp chat was replied to on THE DAY of the event saying not to worry we would have tickets before the doors opened this was 10am on the day of the event. We had to travel 2 hours to get to the event and book time off work and hotels only to be told to 'trust us' the tickets will be there before doors opened.
Tickets did finally come mere hours before the event and they were shocking - we were TOTALLY scammed! We paid for Front standing CLEAR VIEW and received far back seated tickets behind a post - tickets clearly say obstructed view. The company told us they were better than front standing with a full view. WTAF? When we disputed this they stopped replying to us. We have had to put a chargeback in and are so thankful we used a credit card to purchase from this company. Bearing in mind the tickets they sold us were 10 times the face value price so they sold us tickets for thousands of pounds and gave us tickets worth £80. If you have bought tickets from this site for Taylor Swift make sure you start chasing them NOW for your tickets as they will send you DUD tickets on the day when you have no time to do anything about it. What an awful way to treat people who are taking their children to these events they have been waiting years for. Shame on you SEATSNET Karma will get you."
"It's a hoax. They don't have a working app. All the good reviews are lies. I paid for the tickets but they didn't send them to me and I didn't get my money back! "
"Despite numerous texts and emails over the last two weeks, Seatsnet have zero customer service and have failed to commincate anything regarding the 2 tickets I originally purchased 6th Jan 2024, again zero communications regarding the replacement set of tickets for the same game at nearly £300 more!!!
Your company has failed on so many levels it’s difficult to know how it can survive, I’ve regularly gone to numerous sporting events around the world for over 40 years. I have yet to have come across a company such as yours with the amount of stress and anxiety this has caused, it’s a complete farce and fraudulent advising tickets, taking monies and then not delivering!!!
Please issue a full refund on my Virgin credit card ending 0839 immediately!
I very much doubt you will do this, so will instruct Virgin to recover my costs from 6 months ago!
I have zero faith that my tickers for the Slovenia game on Tuesday will be uploaded to my ticketing account either?
What a complete shambles!
Gary"
"Stay away from this site. I bought 2 tickets for the game Spain vs Croatia on june 15 (Euro 2024), paid 688 €. They told me cards will be available few hours before games. I am Croatian, started my trip to Germany on june 14, with my friend, with a car. We came near Munchen and take apartment to rest. In the morning june 15, we were ready to go to Berlin (allmost 600 km far away) when I received e-mail:
„Unfortunately, your Seller is not able to provide the tickets you booked for Match 3 - Spain vs Croatia - UEFA EURO 2024 on 15/06/24 18:00 (order: …). Therefore, your order has been canceled and the total amount refunded to your Seatsnet Wallet. Don't worry! We also credited your Seatsnet Wallet with extra of 68.86€ as a special bonus compensation to be used for your next purchase in Seatsnet."
My decency not allow me to use bad language, but f… you and your bonus."
"purchased tickets 6 months ago for Taylor swift concert with an unobstructed view fro my daughter. Sent countless emails and online chat no answer, phone number goes dead when you call it. 24 hrs before i get the tickets and now they are Obstructed with limited view. So my daughter now will not have the experience promised. Paid a lot of money for very poor service and the response was they were similar although my ticket booking says similar or upgrade. Could not be further from the truth. stay away from them. Way to much heart burn "
"We've traveled 100s of miles to get here, booked a hotel because they were 'garenteed' now not even 24 hour before we get told that the tickets have been taken away"
"Impossible to get in touch with them. Phone numbers don’t work.
I have paid for good seats from a Platinum Seller , got the worst ever place in the tennis court.
On top, I had resold a couple of tickets, never got the money back.
Now, wish me good luck for the reimbursement.
"
"Awful experience with Roland Garros final tickets. They are a fraud. Their phone numbers are fake. Their online chat is fake. Avoid. I spent lot of money and got 2 very different tickets from what I purchased and in two different sections. So much fun to go to an event and seat far away. I had paid low row and got very high up row. Awful experience. They are not professional
Avoid avoid avoid"
"Dear cheaters, #123114 Roland Garros I bought tickets to category loges and you delivered tickets to category 1 and also tickets far away from each other. I am very suprised about this and nice experiance for me and my 12 years son.
Havlásek"
"Bought Olivia Rodrigo tickets with them, spend almost 300 USD and tickets never arrived. Inconsolable 13 year old at home.
Helpdesk never responded to emails or whatsapp messages. Do not use!! "