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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2014-04-19

"as promised quick shipping"


Verified
5/5

2014-04-19

"great products, fast shipping...thanks"


Verified
5/5

2014-04-18

"I got the product availability and able to purchase it easily"


Verified
5/5

2014-04-17

"fast shipping! will purchase again."


Verified
5/5

2014-04-17

"Just what I expected, one of the best grinders there is. Delivery was on time. "


Verified
5/5

2014-04-17

"Item arrived promptly. Good communications"


Verified
4/5

2014-04-16

"My only complaint with you all is that I received an offer of $5.00 off my order of I beleive $75.00 and so I proceeded and was required to log into my account to check out. Unfortuntely once I logged in you took it away the $5.00 discount offer and only offered a $10.00 of with an even larger purchase so that really was frusterating and I felt doupped to be honest!! I did not have the additional time to waste to call your customer service to get the $5.00 discount, so ended up reducing my order to just get the 3 bags instead of 4 and so you lost a greater sale and left me unhappy with this kind of bait & switch tactic. My feeling, please dont dangle a discount in front of me and the yank it away once I check out!"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-16

"I loved shopping on the Seattle Coffee Gear website. I had LOTS of questions about coffee and coffee gear, and their huge selection of helpful videos gave me all the information I needed to make an informed decision. They shipped my grinder quickly, and Fedex had it to me in two days, wow.

By the way, I really like the Baratza Virtuoso grinder, just perfect for my needs, thanks. I was skeptical as to whether I would be able to taste a difference between coffee ground with my old blade grinder and the new Baratza burr grinder, but it was like night and day. Now I brew a perfect cup of coffee every time.

Happy trails : )
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-15

"great service for a great product, received much quicker than i thought. am looking forward to using the brevelle coffee grinder and experiencing coffee at its best."


Verified
5/5

2014-04-15

"Fast service! Great selection of product. Will definately
be ordering again soon.
"


Verified
5/5

2014-04-15

"Best prices for espresso makers! Free shipping was a bonus :)"


Verified
5/5

2014-04-13

"Prices comparable to Amazon, but lots of extra perks which I really appreciated, e.g., sample coffee, coffee maker cleaner, filters, and a $20 gift card for future purchases. I was so happy with my coffee pot purchase that I ordered a grinder as well. After making the first few pots of coffee it is so clear to me that you need good equipment to create a consistently great cup of coffee. BTW, I replaced a cuisinart drip coffee maker that I hated from day one. Even though I paid over $100 for the coffee maker it was seriously poorly designed. If you care about having a great tasting cup every time, try the technivorm, it was worth every penny."


Verified
5/5

2014-04-12

"Followed thru well. Thanks"


Verified
5/5

2014-04-12

"Love the videos of products and use/reviews. Helped me choose the right coffee maker for me. Good prices and prompt shipment."


Verified
5/5

2014-04-11

"I was completely satisfied with the value and customer service I received from Seattle Coffee Gear. My espresso machine arrived two days and worked perfectly."