ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2024-05-26

Check out our Google reviews instead !!

"Resellerratings.com uses a form of blackmail to force companies to pay their monthly fees. Do not trust anything you read here. They feed on bad reviews just like vultures, only then they can extort money from business owners. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-23

Big Zero

"Glad you called me back Mike."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

Verified
2/5

2024-05-03

No response to inquiries..

"Title says it all, after two inquiries I gave up on them responding. The phone number given is a google voice number, what kind of business does that?
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-05-26
A rep from Seawater Pro, SeaWaterPro, has responded:

“Thank you for considering our watermakers, Our lines can be very busy at times.
We use Google Fi so we can forward calls after hours including weekends and holidays to our cell phones so we can answer your questions 24 hours a day 7 days a week.
Thank you for the hasty review.”


Verified
3/5

2024-04-12

Concerned

"Response & follow up to 2 voicemails & 2 texts virtually non existent. Had to follow up with phone calls twice on back-to-back days to order a part."

Detailed Review Benchmark + -
Overall customer service

Verified
1/5

2024-04-12

Faulty Material

"Bad motor from the start, but I had to purchase a new one and had to pay for hours of installers time to chase it down. Not happy with Seawater Pro. I don't even know if it will work once I get the new motor."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2024-03-28

Uhhhh. Hello….

"Have yet to receive my order…"


Verified
2/5

2024-03-21

The chair!

"The chair ad is overwhelming. We spent more time trying to click the ad away as we did shopping sometimes exiting completely from the site to make go away "


Verified
5/5

2023-12-30

Fixed my error!

"I ordered the wrong filters and at no expense I was sent the correct filters. Awesome customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-12-28

Great Support

"Needed an emergency repair part while in the Caribbean. Great people and great response! Up and running in no time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2023-12-08

Piranha watermaker

"Overall great experience, visited the facility, Mike was very helpful, was able to pick up the water maker on site. The only downside was needing a few additional fittings for my installation & being asked to pay for those fittings. I assume if we had known the exact fittings needed when we purchased the water maker (ex. 90 degree elbows rather than straight connections) they would have been included."

Detailed Review Benchmark + -
Overall customer service

Verified
5/5

2023-11-22

Always the best customer service! Knowledgeable and prompt.

"Excellent customer service."


Verified
5/5

2023-10-24

Top notch

"Excellent product and top notch service. This is the second watermaker I’ve bought from them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-09-29

Great product!

"Great customer service! Highly recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges