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Featured Review


Verified
1/5

2018-08-23

Very poor unresponsive website

"No way to purchase policies for two devices at the same time. Had to start from the beginning. Web site was highly unresponsive."

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Verified
4/5

2018-08-23

School Laptop Insurance

"The auto fill in does not work. I have to manually type in every information then I was allowed to purchase."

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Verified
5/5

2018-08-23

"great website, easy checkout"

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Verified
3/5

2018-08-23

"It was fine, I'm bugged by this survey"

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Verified
3/5

2018-08-23

website

"the website was hard to complete"

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Verified
1/5

2018-08-22

poor costumer service

"I called to ask help and the guy wasn't able to help."

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Friends and family

Verified
4/5

2018-08-22

loads slowly

"had to call, but the call person was very helpful. needed firefox to complete purchase."

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Verified
5/5

2018-08-22

Good service

"The service given was great, I would let others know about Securranty."

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Verified
2/5

2018-08-22

Difficult web registration

"Why does it tell me to update with my serial number and purchase proof when I did this through the school district and I entered the serial number.
"

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Verified
1/5

2018-08-22

Frustrating

"Web site loads slowly. Had to click submit button repeatedly for the payment confirmation window to come up. Credit card failed repeatedly with both of my credit cards. It finally went through the last time, with all the same autofill information as was entered on previous attempts. Very frustrating experience overall. And this was just to buy a protection plan. I can't imagine having to go through a claim."

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Verified
1/5

2018-08-22

"absolutely the worse customer service I have ever experienced"

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Verified
2/5

2018-08-22

"took at least 4 tries before I was able to purchase. Information kept disappearing."

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Verified
5/5

2018-08-22

Smooth buying experience

"Thank you for your warranty plans :)"

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Verified
4/5

2018-08-22

"It failed at first but got confirmation later "

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Verified
4/5

2018-08-22

No Nonsense

"Holding me hostage to give you feed back is not good customer service!"

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