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Featured Review


Verified
5/5

2017-08-16

"Everything is well explained about what it covers. I hope i dont have no issues with the tablet."

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Verified
4/5

2017-08-15

"Had a hard time making the original purchase. Talked to a rep named Victor and he was VERY helpful and got it straightened out for me."

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Verified
5/5

2017-08-15

"First Time User for grandson's Chromebook."

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Verified
4/5

2017-08-14

"User information had to be re entered several times ."

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Verified
5/5

2017-08-14

"Quick and easy registration for chromebook coverage"

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Verified
2/5

2017-08-14

"Should enter id of PC before purchase"

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Rep reply posted 2017-08-17
A rep from Securranty.com, TeamSecurranty, has responded:

“Thank you for your purchase and your feedback. We value your feedback. We do not require customers to enter device information such as serial during the checkout process so it can be quick and easy. We allow you to provide device serial number and other information after purchase when you log into your account.”


Verified
5/5

2017-08-14

"easy website to use!!! "

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Verified
5/5

2017-08-12

"fast simple easy ... good plan and price."

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Verified
5/5

2017-08-11

Fast and Easy

"Excellent Service, is very easy"

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Verified
5/5

2017-08-11

Easiest insurance purchase ever!!!

"TUSD offered 2 different companies for insurance on my girls electronic devices...... Securranty's website was the easiest to navigate of the 2 offered & I was able to purchase insurance for one daughters laptop & the other daughters ipad in under 2 minutes!!!! Thanks!!!!"


Verified
5/5

2017-08-09

Excellent Customer Servi

"Shout out to Roselynn for her excellent customer service. I had a question about purchasing two plans, She quickly got the answers and helped navigate me through the process."


Verified
5/5

2017-08-08

Our School negotiated a very special price with Securranty

"Great price and great coverage "


Verified
5/5

2017-04-12

Superior and exemplary support

"I was using my mobile device to attach the proof of purchase to one of my insured devices but was having trouble. In retrospect, it was all caused by my own misinterpretation of the user interface.
So, I called the support people at Securantty.
Instant response! I did not even wait 3 seconds. Roselyn Omaka answered. I told her what I was doing and how.
She calmly helped me complete the attachment online and gave me a brief tutorial of the user interfaces. Not only was this experience a lesson in superior service but also in courtesy and cheerfulness. Roselyn's support abilities are truly exemplary. Thank you Roselyn!!!
"

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Verified
1/5

2017-07-27

HORRIBLE!!!

"Horrible service! If I could give it zero stars I would! They were sending us "refurbished" phones that really did not work and we were having to turn around and send them back to have another phone sent to us. They told us they would not charge deductibles because of all the issues our company was having to go thru to get a working phone. We received our credit card bill with the "waived" deductibles charged to the account. We sent back 2 phones in a box which they acknowledged over the phone they received 2, but now are saying they only received 1 phone. We chose them because they offered $0 deductibles but then that changed and we started having deductibles. We tried working with them but we are going on a month with still unresolved issues and sometimes they just don't want to respond at all. Roselyn is awesome and helped as much as she could but the company is just horrible and shady."

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Verified
5/5

2017-07-28

Phone Repair

"I got my iPhone screen fixed for a reasonable price in a couple of hours. The phone looked good as new after it was fixed. "