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Product & services pricing
4.90/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.66/5
Customer service:
4.38/5
Return/Replacement policy:
4.72/5


5/5

2024-11-14

Excellent After sales support

"Have bought about 8 glasses from Specsavers. Excellent quality (even the £6 ones) and extremely good after sales service. Highly recommend them"

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5/5

2024-10-24

Great service

"Never having used an online optician before, I was really impressed as to the range and simplicity in ordering. I have varifocals so know that precision of lenses is paramount. The glasses arrived within the estimated period and they are perfect, just as good as my very expensive previous ones from a high street practise.
Excellent service thank you
"

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5/5

2024-09-15

Great quality at low price

"Had my eyes checked needed glasses, 2 pairs from the optician £100+ closer to £170.
Decided to give SelectSpecs a go. Picked the frames I wanted and took a picture of my eye prescription. The glasses arrived quite quickly and I was delighted with them the frames were much better quality than I expected for the price I paid. The lens’s were spot on. All I can say is I saved a lot of money and got 2 pair of great quality glasses. Give SelectSpecs a go
"

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5/5

2024-08-06

After buying 10 pairs of specs over the last few years

"After buying at lest 10 pairs of specs over the last few years I have had only one bad experience when a member of staff got the pricing wrong on 2 pairs of specs other than that we have had no problems at all. Why so many specs I am 80 and a diabetic and have an eye sight test every year and when my eyes change I buy 4 pairs of glasses two for reading and two for driving. (Read about diabetes and multi focal glasses). My wife has her eyes tested every 2 years"

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5/5

2024-08-06

Brilliant service

"I have used Select Specs numerous times, every time, service is excellent, choice great and value for money unmatched"

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5/5

2024-08-06

Fantastic!

"Excellent choice of glasses, brilliant prices, clear ordering process & fantastic service. I have a number of pairs of glasses, with various types of lenses & cannot recommend them enough. I would not go back to buying from the High Street."

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4/5

2024-08-05

Good experience of purchasing

"Being able to pick the frames I wanted for the price I wanted to pay & it was very easy to do. But it’s a shame later I had to ask for a repair or replacement glasses as the legs were very loose but I was sent a pair of glasses the same as the one’s I purchased with the same lenses for free with quibble & that was fantastic customer service "

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5/5

2024-08-05

Value for money glasses

"Glasses very nice and prescription perfect"

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5/5

2024-08-05

Great choice of styles. Easy to use website.

"I have used Select Specs to buy my glasses more than once as they are great value. Very easy to use website.
Great styles and good choice of finishes on the lenses Very happy to recommend.
"

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5/5

2024-08-05

Great service

"Great service the only down fall is the container the glasses come in is a bit pants lol "

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1/5

2024-07-01

Should have gone to Spec Savers

"Should have gone to Spec Savers
Glasses finally arrived in France, Very disappointing !!! very cheap looking and to handle. Ordered METAL as I thought ? As it stated on the advert details ....'Material: METAL' Also couldn't see properly through the Bifocals right lens !! Returned.only to then find I have to pay sending from France !!! All in all. Very disappointing ....... should have gone to Spec Savers!!!

Date of experience: 28 June 2024
"


5/5

2024-05-18

Great service, Great products

"Brilliant service, great products,fast turnaround, and quick delivery."

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5/5

2024-05-15

Excellent customer service

"I had an issue with my order then was gladly and quickly helped. My order was fixed and they look awesome. So glad you carry some of my favorite brands!"

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5/5

2024-05-02

Great customer service

"Had a problem with the prescription & the lady sorted it out as I wanted 2 pairs of glasses one for reading & one distance she was very helpful & understanding to my needs, glasses were at a great price for both pairs "

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5/5

2024-05-01

Fab glasses

"Good value, easy ordering system, glasses received in good condition. Would definitely order again. I would recommend select specs to anyone "

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