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Product & services pricing
4.12/5
Chance of future purchase:
4.35/5
Shipping & packaging:
3.77/5
Customer service:
4.19/5
Return/Replacement policy:
3.20/5
Featured Review


Verified
5/5

2024-05-18

Great phone help

"I had several questions and found the telephone help easy to access and very effective. Then instructions about measuring and the different choices was clear and easy to understand."


Verified
5/5

2024-05-18

Quick and easy

"Painless ijAWSIUHADRM0G9UACSPIRUH AE[R"

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Verified
1/5

2024-05-15

Horrible customer service- automation does not workance from customer service.

"I bought 6 motorized blinds, they don't pair with the remote and I can use them because they don't close without pairing. I spent several days and hours waiting on the phone and trying to resolve by chat but they keep asking the same questions over and over agsin and no ond resolves the issue. Terrible experience. "

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Rep reply posted 2024-05-15
A rep from Select Blinds, CSAgent, has responded:

“Hello,

We appreciate your honest feedback about your Motorized Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador


Verified
4/5

2024-05-18

Tempting pricing

"Very difficult to understand the between the different lines. Also very hard to determine the pricing for each line unless you completed each set-up. Certain customization only available if you selected the correct combination. The modification would significantly change the pricing. The video describing the cordless version which for safety reason is desirable, but video showcasing the premium upgrade needs to be watch comparing the video for the standard. If you watch closely the only difference is in the pause. I ended up going with cord because I was uncertain if I would ever be able to have the shades either up or down and not in between. The cord is also not aesthetically desirable, but in order to go premium the needed customization was not evident. I was also hoping to add decorative tapes, but was to exhausted to try to figure out where and how to add these without doubling the price of my order. The measurement videos are also helpful until they aren't. It is like measuring a cup of flour, anyone can do it, but depending on how you do it not all cups of flour are the same. The guidelines for inside mount and outside mount try to simplify until you then reference a table for all the deductions the factory will do based on different product lines which you need to either disregard because the first tenant is don't modify your measurements except when this...."


Verified
5/5

2024-05-18

AWESOME!!!

"I am making my way around my entire home on EVERY window with the Rosemary blind, I absolutely LOVE it!! I have not had one problem with measurements, quality, ship time, etc. I love select blinds.....)"


Verified
5/5

2024-05-18

Gre

"Great experience with this company "

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Verified
5/5

2024-05-18

Not what i was expecting

"The shade and color match spot on to our remodel! it turned out excellent!"

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Verified
5/5

2024-05-17

super easy ordering!

"Nice selection, very affordable and good service."

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Verified
5/5

2024-05-17

Awesome Experience

"Knowledgeable and friendly staff. Wide selection of products. Thorough instructions."

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Verified
1/5

2024-05-17

This company is terrible!

"I received a motorized shade a full 1.5" shorter than ordered. I submitted a return request and warranty claim and both were denied because the shade was motorized and in the fine print, they state the actual shade is a going to be shorter than what you measure for. Ridiculous. No indication that the sale is final with certain selections, and no opportunity to have it corrected. Now I'm out $250 for an unusable shade. Terrible and will never ever use this company again. "

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Rep reply posted 2024-05-20
A rep from Select Blinds, CSAgent, has responded:

“Hello Suzanna,

Per our records, you should have been refunded through the dispute. We do not show the money went back to us. I would recommend you contact your Credit Card company if you do not see it in your account.

Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com if you have any questions.

Thank you!
– Brian, SelectBlinds Brand Ambassador


Verified
5/5

2024-05-17

QUICK & EASY

"EASY SITE TO NAVIGATE WITH GREAT SELECTION.
ORDERED 5 BLINDS IN LEST THAN 10 MINUTES.
"

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Verified
5/5

2024-05-17

Quick and e

"Easy to navigate. Excited for my blinds"

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Verified
5/5

2024-05-17

Good Customer Service

"The chat person applied my $15 off, very helpful"


Verified
4/5

2024-05-17

good

"customer help tab was a little daunting"

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Verified
5/5

2024-05-17

Great blinds

"I've done many window blinds with SelectBlinds over the
years and the quality and service have been excellent.
"