"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"Gerald provided excellent customer service! Absolutely no pressure sales and educated us on the various types of products that were available. "
"Called and spoke to Gerald about purchasing a new bed. He was extremely helpful and walked me through the process of ordering and also advised candidly throughout which was very appreciated. "
"The person I spoke to was very knowledgeable and helpful. I can't wait to sleep on this amazing bed. "
"The first night I slept on Air-Pedic 1000 Luxury Series Split Top King Size from Selectabed, I did not wake up. It was the best sleep I can ever remember having. I slept through the entire night without moving; something I have not done in almost 20 years."
"Jerald was awesome in helping us with the financing process, the purchase and selecting the correct King size Bed in the 800 series. he was a Pleasure to talk with, he was Great ! I am so glad that I talked to him. can't wait to try out the 3 air chambers per side, also Jordan was very friendly and helpful with the finance starting process, Thank you guys :) you are Awesome !"
"My husband and I purchased a Tempflow mattress from Relief Mart in 2014. It has held up well and we like it so much that we ordered the current version of the mattress, the Elite Conforma medium, for a second home in Massachusetts. The mattress is great for both back and side sleeping - not too firm and not too soft . The customer service team was also very knowledgeable and helpful in finding the right mattress for us and in making sure that the delivery goes smoothly across the country."
"It was easy to order the bed I wanted. Gerald made the transaction go smoothly and he was able to answer my questions. I am hoping that we will not be disappointed with this bed."
"I had called a day earlier and spoke with Jordan and he was very helpful on which bed (Air-Pedic 800) to go with based on our needs. Was torn between Sleep Number and Air-Pedic but after researching it was a clear choice. Still a tough decision when you are not able to try it out live but feel very confident in the purchase after the research and the in home test period. I called back the next day to place the order and dealt with Gerald and he was great as well just confirming a few items and ensuring we had everything we needed. Really good customer service during the ordering process. Looking forward to the new bed arriving! "
"I called and spoke to Gerald regarding the difference between our current sleep Number bed and the products that they offer. He was very knowledgeable and helpful. We're excited to receive our new bed and see how much better it should be than the current sleep Number bed we've been using."
"We just ordered the Air-Pedic 800 mattress and everything went very well. We didn't realize that it was closing time when we called; fortunately, Gerald our salesmen was very professional and stayed to answer all of our questions and after that stayed to complete the sales process with us. Although delivery will be in 5-6 weeks and I can't review the bed at this time (will write another review after receiving and sleeping on it) the sales and ordering process was an exceptional experience. It was one of the most professional and comfortable buying experiences we have ever had. Gerald was very knowledgeable about the product and it's competition. His candor and professionalism made the experience enjoyable."
"Gerald was very friendly and helpful in helping us find both the right type of bed and the right level of comfort for us within our price range. He was open to questions and could put his responses in a way that was easy to understand. We are excited to receive our bed in a few weeks and can't wait to see the improvement over our old mattress!"
"Replacing a 40 year old waterbed. Gerald and Brandon were a wealth of information, and a pleasure to work with. "
"I spoke with Gerald this morning. This was the second time I had contacted him. Both times he was very helpful and took the time to answer all my questions. I am expecting to get a very comfortable bed. "
"Gerry was very helpful, taking the time to answer our questions. He even brought up additional points for us to consider and verified our understanding. They were very prompt in getting back to us. I gave 4 stars just due to the communication about delivery. 5 star service would have called us up and narrowed down when we could expect delivery. I would recommend getting delivery setup. The beds are heavier and bulkier than one can imagine. As for bed quality, we've love it. My wife is very happy. She is getting the best sleep ever. "
"I give a 4 star review only because I never give a 5 star. This review is for the customer service mainly as I have not gotten my bed yet. I worked with Gerald he was very nice and knowledgeable about the product. Talking with Gerald was like talking to a friend not a salesperson. Thank you Gerald. For several months I had compared Personal comfort and sleep by number knowing I wanted a new air bed because I have had an I comfort king and loved it. I no longer needed my king and gave it to a family member. In my research Airpedic came up I started looking into it and found several options I loved, one the bag does not mold or mildew with age and it has two air chambers one for your back and another for your legs and shoulders. Oh yes and the 30 yr warranty. When I get my bed and try it out I will let you know if I love it or not. "