"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"Since using my bed, my lower back hasn't felt as good as it feels in YEARS!
My only complaint is that we had to have a service call because of bad rollers."
"The folks at Selectabed have gone above and beyond my expectations! I ordered my bed with an uncertain delivery date and they have been flexible and understanding even when my delivery date turned out to be way longer than I expected. I work in a Chiropractic office and have recommended them to a couple of patients who have inquired about what kind of bed to buy."
"I tell everyone needing a new mattress about your product and service. This is the best mattress I have ever owned. Unlike previous mattress I have owned, it doesn't leave an indent from my body. It conforms to my body and bounces right back into place. I love, love, love this mattress!! "
"They were very helpful and listened to what we wanted and directing us to the proper product to purchase. We had test rode many beds in various stores and we told the person on the phone what we liked and didn't like and he was able to tell us what product was like which one we tried in a store. Ultimately we got a very comfortable bed that has helped us sleep better and will be worth the money spent. The white glove shipping was wonderful too since the bed we got wasn't particularly light."
"It's been just over a year since we purchased our Selectabed. Every night when we lie down we sigh, look a each other and say " best bed ever "
I personally have never slept better and more soundly "
"I got a bed from them and tried it out for awhile and didn't care for it. I called and talked to the Dr and explained exactly what I wanted and he had one made to my specifications. Love it!
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"It's been a year now since we first slept in our Air-Pedic bed. We hate leaving home because the difference in our sleep in other beds is dramatic. We Highly recommend it to our friends and associates."
"Ordered bed to have delivered to Minnesota on a specific date because we had no bed when we got there. Bed did not come and after 3 days working with the 3rd party shipper and Selectabed, it finally arrived. To be fair, both parties did compensated a little but I would have rather had everything work as expected so we had the bed to sleep on the first night.
The good news is that we really like the bed! The 3 separate zones on each side makes it really easy to find the perfect setting for a good nights sleep. We made the right choice in a bed."
"We've had our selectabed for over two years now, and have been very satisfied with the purchase. The motor is extremely quiet, and very seldom needs any adjusting. We had a sleep number mattress for a number of years, but were having back/hip problems. We replaced it with the selectabed as this mattress provides an extra lumbar zone that the sleep number did not. When we purchased it they were in the middle of changing moving manufacturing space, and machines were "down". Because of delay they comped us pillows and a sheet set! Very nice! "
"Not sure which experience is/was better. The bed is amazing, we never feel tired when we get up. The staff ....what can I say, so knowledgable, helpful. We had lots of questions and they went out of their way to answer them and recommend just the right bed for us. Our son-in-law suffers from chronic back issues due to working in construction all his life, they also purchased a bed on the recommendation of the staff. Love it, love it! Oh, pillows are awesome too."
"I am always skeptical of online sales, but the company did a great job. They delayed the actual delivery when they saw that construction in our house had been delayed and explained that we were better off completing the work before assembling the bed. They rescheduled and did the installation - and they were absolutely correct.
The bed itself has been great and so far has been extremely reliable. We are very pleased with the choice."
"Rick made sure to custom create my mattress according to the issues I described I was having with my back pain and my current mattress. We have had the mattress for over two years and have not dealt with any dips or sagging in the foam. After 5 year of struggling with back pain and my mattress I am now more comfortable in my own bed than at the fancy 5 star hotel we stayed at in TN last fall. We are very happy with the high quality foam and the great lengths that Rick went through to make sure we had the right fit. It took a couple tries to get it right since we had to order online and could not test out the mattress, but it was worth the time, energy and wait. I could tell that Rick is really passionate about his business and taking care of his customers needs. We are very thankful for our new mattress!!!"
"I purchased a SnugglePedic mattress and it is definitely worth it. I've been sleeping in this bed for a while now and it has absolutely changed the quality of my sleep for the better. I am getting comfortable more in this bed and I don't wake up as often during the night. I recommend this bed to all my friends looking for the this to be their new mattress. "
"While I was initially dissatisfied due to a rather rude employee I have good reason to re-evaluate my first review. I was contacted by the President of the company and he took full responsibility for the bad treatment. He assured me that his company prides itself on great customer support. He has called me no less than 5 times to ensure I am happy with his product. Not only am I very pleased with his efforts to make things right I have had time to evaluate the bed.....and it is everything I expected. It is quality through and through. A great night's sleep. I coupled the mattress with an adjustable base and boom...why I didn't get this earlier is beyond me. You are going to like the product and the service. If not, contact Steve and he will make it right."
"We have had our 11' Copia Temp Flow King mattress almost 4 months. The mattress was delivered on time and we purchased the white glove delivery which was well worth the extra charge.
Prior to our purchase, I spent weeks researching and trying out many mattress's. After a few discussions with Jim Sterling and Rick at Relief Mart, we decided that the Copia would be best for us. My wife likes a fairly firm mattress and I need about the same for my back. After playing golf and doing yard work I get plenty of back ache in addition to a back surgery. After sleeping on the Copia, I wake up pretty much pain free so I feel I do not have to take pain pills.
In fact, my entire quality of life has improved since we got this new mattress. I am doing much more work and activities that I would not have done before.
After taking delivery, we noticed a very slight odor which went away in a few days and was not offensive at all. One on the big differences we noticed with this mattress is that is does not sleep hot like our old memory foam mattress did. The Temp Flow technology as advertised really works.
I really look forward going to bed at night and just laying on my mattress in the morning before getting up. We really miss it when away from home.
I will say to get the full benefit of the mattress you really need a good memory foam pillow that keeps your neck and head in alignment with your spine so you neck is not kinked up or down.
I highly recommend the Temp Flow mattress. It is worth every cent and you will have almost a lifetime of great sleeping.
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