"An established grower, seller distributor with a great reputation within it's own circles. Lots of great references in gardening forums clinched it for me so i ordered a small tree from them which arrived quickly, healthy and wrapped the correct way. The root system was long and healthy (cedrus libani). My tree has already established itself in it's new home and is well past the initial transplant shock stage just two weeks later.

But as with other retailers you may get an occasional "dud" so the Jonsteen company sends you free replacements with just a tiny minimal charge. I found this to be true from customer testimonials from other gardening forums.

I had a question about my method of payment AFTER i placed my order and the customer service rep emailed me promptly with assurance that everything was fine and that my order would arrive within days... she was right, thank you !!"