"Easy and fast to order. Shipping was fast too! Happy customer! "
"Fast shipping! Great price. Thank you so much"
"The best experience I've had with a car dealer....will definitely consider this dealership for future needs AND have already shared this experience with at least 15 other people. 5 Stars all of the way."
"Very friendly staff, I placed an online order and went in to just pick it up. One of the parts was missing and could not be found but they did offer to reorder and make it right. My main frustration was that it took an hour to pick up the parts that I ordered and paid online for and it was because they could not be find the parts at the store. "
"They cancelled order, bought elsewhere"
"Responded quickly with a revision of the part number I ordered based on the VIN I supplied."
"the best price among the Toyota dealerships!
And fast shipping! Amazing"
"I was searching online for this part that was stopping me from finishing the rear brakes on my Scion TC. It looked
like it was unavailable without buying a whole new caliper, but then I found it at another Online Toyota Dealer and it was Very Expensive. I kept searching and I found an ad at Serra Toyota with a much better price and I ordered it right away. This was just what I was looking for. Thank you!"
"Great! Eric made the difference, available and good communicator."
"Part was in stock and shipped within 2 days! Emails every step of the way too! "
"A little slow on delivery but I got what I needed."
"excellent packaging with prompt shipping!!!!"
"Never disappointed when ordering parts from this dealership"
"Service advisor was knowledgeable and kind"
"Called beforehand and wanted to confirm a part number ***-***-**** (Crankshaft) was in stock before I ordered it. They told me they had one in the warehouse, so I placed the order online. 3 hours later, I get a cancellation notice due to it not being in sock (unable to locate).
Was disappointed, but it was late so I slept on it.
I get a call in the morning from the warehouse manager explaining why they cancelled it, but also that Toyota had said they were out of stock, yet a shipment arrived with my missing part!! He told me to place the order again online and he offered it at a discount for the inconvenience. Arrived in prefect condition 4 days later, fast shipping to Houston Texas! I'm now able to complete my engine rebuild in time for Christmas."