ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-12-11

Easy shipping of a raid card

"Easy transaction, I ordered a raid card and what I ordered showed up a few days later. "


Verified
5/5

2019-12-11

Great to deal with

"I have never had an issue with them and if there was a problem it was resolved quickly. Good People"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2019-11-27

Product NOT as described

"I’ve ordered a few times from here, and have so far never been let down. Customer service was helpful in verifying part was in stock, and tracking was sent over when it shipped. I would feel comfortable ordering again! 12/9 update, received HDD's that I ordered last week, they are not the same part number as what I ordered. I had even called to verify the specific part number before ordering, as they only showed three in stock. I was told by the RUDE person that just answered the phone, that HPE has many parts that are compatible, and that I am not familiar with how HPE works. Yes, I am familiar with how HPE works, as we are an IT company. What I am not familiar with however, is being told that the specific part number that I wanted was in stock, when it was not, and that a compatible one was going to be shipped to me instead. We receive into our inventory the actual part numbers, so that they end up in the customer assets as the correct part when the service order is closed. Sorry if you could not understand the importance of letting me know the correct part you were sending ahead of time, and really at a loss as to why you would even have it wrong on the packing slip as well. All you had to do was be honest and let me know what you were going to do, instead of telling me something just to get me to order them. Knowing all along that you were sending me a different part. Maybe try being up front going forward. As for this, you have lost our business!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-12-10

A+ Would order from again

"I ordered a "refurbished" part, it was dead on arrival. They promptly sent me a replacement which did work.
A++++
Thank you.
"


Verified
5/5

2019-12-04

Fast shipping

"Shipping was basically overnight to Pennsylvania. Great value. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-04

Good service

"Product arrived on time and as described."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-02

Good experience, fast delivery

"All good with that order. Fast delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-11-29

Product Delivery

"The product I ordered showed up two days earlier than I thought I would receive it."


Verified
5/5

2019-11-27

Items were as expected and timely

"The items came in on time and as expected."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-11-22

Trusted and Reliable

"I have come to trust and rely on Server Supply for new and refurbed network/server gear for years. They haven't let me down yet! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-11-21

Good Job

"They do a good job at a great price."


Verified
5/5

2019-11-18

Excellent and super efficient delivery

"I initially logged the order incorrectly and they immediately highlighted it and also were very efficient in refunding my payment while I placed the order again. This is excellent support!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-11-15

Everything arrived on time, well packaged, and fully functional. I buy from Server Supply all the time.

"Everything arrived on time, well packaged, and fully functional. I buy from Server Supply all the time."


Verified
5/5

2019-11-15

Great Price, Fast shipping!!

"Bought Refurbished HDD for an older server. Seem to be working well so far. Fingers crossed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-11-15

Always a good option

"I work at an IT company and use Server Supply to get Dell server parts that are sometimes hard to find. The prices are reasonable, and they carry NEW Dell OEM parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process