"Received ordered parts in 2 days fantastic."
"They carry almost everything you could need to service servers and PCs. We have done business with Server Supply for several years and never had any problems. Shipping is fast. Returns are easy when necessary. "
"It was the right piece at the right price. I'll be back."
"Anytime I perchance anything from server supply I get instant verification of purchaced and a great product delivered on time. Thanks server supply. "
"Product arrives on time. I ordered a backup battery for Perc5i RAID card for Dell PE1950 server. The product is in original packaging and it's an OEM part. Great buy."
"these guys are the best. had part in stock, and delivered overnight.
excellent"
"Great price and fast shipping! No problems at all."
"While the product ordered was as promised, and installed correctly, the customer service experience was some of the worst we've ever encountered. After being quoted a $68 price, instead of the $70 posted on the website, and being told the lower price would be honored, we were charged the higher price. I had added a note to the order citing the quote from the alleged 'sales manager' and that they would honor it. Upon asking for a $2 credit to our PayPal account (which I know can be done), I was told that they would credit it on our 'next order'. Telling them that there would be no 'next order' led to a series of clueless responses that had us believing that there was, in reality, no human responding to the emails. For the price of two bucks, they have lost any future business, and are now subject to this revealing of their completely unresponsive customer service.
UPDATE on Review Experience:
I was contacted by Michelle at ServerSupply Customer Service almost immediately after posting this review. She was quite apologetic about the whole debacle and promptly refunded more than the difference in the quoted v. charged price. So- while the initial experience was quite frustrating, the ensuing response was personable, effective and responsive. As their prices are very good compared to other vendors, they may get future business from us, but not without making sure that a real person is doing follow-up! Kudos to Michelle for being that real person! "
"I received the unit in a very timely manner and it was exactly what I needed after going through weeks of not finding it through other sources. Server is running well so far."
"I got a package and did not know what it was ! I opened it it was what I ordered 24 hrs prior was not expecting it so fast !!! Thanks so much !!!"
"Very straightforward transaction."
"Have had previous experience where there was a 3 week lead time for an item that their site said was "in stock", but this time everything went VERY smoothly. Will surely be back, as Server Supply seems to have the BEST prices on the internet. "
"In less than a week and an half, we've received the product, properly bubbled wrap and place in boxes.
I'm happy with my purchases. "
"Good price, quick delivery, and the memory works as expected. We're buying more!"
"I ordered a new LSI 9260-8i card from Server Supply earlier this year, and it was as expected. I bought a refurb unit from them just last week and although it had the standard 'Image may not exactly match product' disclaimer, the part I got was just the bare card - not even the slot cover bracket to secure the card in a computer. I understand it wouldn't ship with the extra backup battery in the picture, but no slot cover bracket? No mention of this in the description at all?
--------EDIT--------
Got a quick response from their Customer Support, who was very helpful and willing to offer a full refund and pay for return shipping. I didn't get what I originally hoped for, but with their customer support I can't really complain."