"Arrived as promised, wonderful machine, great instructions, best on-line price."
"Exactly what was expected! I am very pleased with the product."
"delivered as promised, machine is awesome. It is almost exactly the same as the Bernette 335D that I was replacing after 30 years of faithful service, which is exactly what i was looking for."
"Had a great experience - good price and no issues w/ del'y or quality of product. Would order from them again!"
"1st time customer and was thrilled with my order."
"Shipped the same day I placed my order and shipping charges were nominal. ALWAYS very pleased with everything from this retailer!!! ;)"
"The one foot I needed, which was the couching foot was not in stock and I am still waiting for my refund."
"So happy to find a website that sells the parts I need. Thank you."
"I ordered my table expansion for a new machine I just bought. I didn't even have the machine yet when I ordered it. My machine came it was nothing but a broken mess and I had to take it back. I ended up with a different machine. The day my table came I immediately contacted them. They told me to bad so sad basically and it was a waste of 130.00. I understand their point but on disability I don't have money to waste especially when circumstancs were out of my control. Customer Service for the most part was rude. I received a coupon the same day I placed my order so I contacted them if they would please honor it. The one lady was great and was going to take care of it. At the same time I was contacted by another CS rep who was so rude and snotty that would not. I even replied to her geesh no need to be so harsh. I must of received the rude the rep again when I contacted them about returning my table. Always a bad one or two in the group."
"I was impressed with your inventory and happy to get my very old machine running again.
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"Very happy with the service from Sewing Machine Plus and in love with my Juki sewing machine!"
"Machine looks great. It went to gather easy and we are now
Getting to know it."
"Great customer service. Very happy with my Koala sewing chair."
"Quick delivery. I'm very happy with the products."
"I was told that the machine I wanted was on back order and that I'd receive an email or someone would contact me. I did not hear back and followed up after about 1.5 wks. Had to call back a few times but then they confirmed that it had shipped. I received it very quickly. I also ordered a walking foot and I have not received that either, again, said on back order. Must follow up. It's been over a month."