"When they say they have something ready to ship on their website, it should be so and not have the customer find out 4 days later, that the item(s) are not available as the customer was led to believe by the companies website."

"The staff was very courteous and responsive. "

"My order was packaged carefully and sent out on time. Ordering was easy and simple."

"Our request was answered immediately. Good job!"

"My purchase was a Christmas gift, it came in on time as promised. My daughter was so excited to get her new sewing machine. Thank you!"

"Very prompt shipment. Thank you. "

"Notified that Sewing Machine was back ordered; however, SMP contacted manufacturer and successfully coordinated drop shipment which arrived on Christmas Eve! Way to go! Mom was extremely pleased with gift! Thanks for the extra effort! Great service and great value...."

"Completely satisfied with shipping as well as customer service. Had a couple questions about my order and got to talk to a REAL LIVE PERSON. Staff was very helpful and friendly. i would recommend Sewing Machines Plus to friends and family. "

"Order arrived timely and in good condition. "

"ordered 3 items that website stated was in stock, When I received my order, only 2 out of 3 items were shipped, although all items were invoiced and my credit card charged, When I called the store to inquire I was told that the hoop was out of stock and would be shipped from the factory. I didn't receive this item until 12/24 late afternoon. Had I had known it would have taken so long I would have tried to find at another store,"

"My order of serger needles and Gingher scissors came fast and complete. I really love the scissors and do not have a single complaint about them being difficult to use or uncomfortable."

"Good product, no problems"

"Terrific company, very helpful with a lot to offer "

"Wonderful! Very pleased with purchase!"

"The pressed foot ordered was what was expected. Shipping was timely especially given the holiday rush. Item was also packaged well."