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Return/Replacement policy:
0.00/5

Verified
5/5

2015-12-21

"delivered quickly; price was right"


Verified
5/5

2015-12-20

"Received a call from a wonderful person named Nedra to tell me a part of my order would be back ordered. Nedra helped with helping me with a hoop situation. I did not know what snap hoop would work with my machine. I got the right one and my back ordered design came on time just like Nedra said. I give her a big hug!???????? "


Verified
5/5

2015-12-20

"Ordering from SewingMachinesPlus is always a fast and easy experience."


Verified
5/5

2015-12-20

"I didn't expect to receive my sewing machine so quickly! This site always seems to offer the best deals and I'm very pleased with what I got"


Verified
5/5

2015-12-20

"wow was a nice birthday present from Sewing Machines Plus ..Thanks for a great opportunity to get a great gift off price"


Verified
5/5

2015-12-20

"Arrived faster than expected and exactly as described"


Verified
5/5

2015-12-20

"I am very pleased with the three Singer Machines I have purchased in past few months"

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Verified
5/5

2015-12-20

"They are prompt and the product is as advertised. I enjoy doing business with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
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Verified
5/5

2015-12-20

"
The customer service is the best
"


Verified
1/5

2015-12-19

"Still haven't received the items I ordered. If the items are out of stock, they should have contacted me and also refunded my money so I could have made other plans-some of it was supposed to be Christmas presents!
"


Verified
5/5

2015-12-19

"This isn't the first time that I have chosen to order an item from SMP. All my past orders from SMP were all delivered on time and I to this date have never had to return an item. I am a research maven and have found that SMP offer great prices for the item you might be looking for. If you break down the Juki package of the serger that I ordered-what you get is fantastic compared to other places offering the same machine with less "stuff" and perhaps give or take a few more bucks. Happy Holidays with Sewing Machine Plus !"


Verified
5/5

2015-12-19

"Love this machine and the dvd that came with it was very helpful. "


Verified
5/5

2015-12-19

"Good price and very fast shipping. Some parts were damaged in shipping, one call got replacements shipped and received in 3 days."


Verified
1/5

2015-12-19

"They took off more for shipping then I was told when I returned an item. I will not order from them again. Buyer be warned!"


Verified
5/5

2015-12-19

"Received my order in a timely fashion and in good order."