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Product & services pricing
4.82/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.65/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2020-04-18

Great service

"The parts came on time and they work perfectly."

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5/5

2020-04-18

Parts

"Ordered and delivered! Great!"

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5/5

2020-04-17

Awesome Customer Service & Part

"Not only was their Customer Service response very quick but I received the exact pressure foot screw needed way ahead of what was announced when I first sent the order. I will definitely use them in the future for parts for my Jansom Sewing machine. Thank you, Sam!"

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5/5

2020-04-17

No order received

"Still waiting for my order but no correspondence received. Please advise when my order will be shipped."

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5/5

2020-04-17

Excellent

"Had the part I needed and shipped quick!"


5/5

2020-04-17

works perfectly

"I have looked all over for one of these, but this particular one is a bit hard to find, you guys knocked it out of the park, thanks so much!!!"

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5/5

2020-04-17

A+

"Exactly what was ordered and fast shipment!"

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5/5

2020-04-16

New to the sewing world

"I haven't sewn in 35 yrs. So, when I had to break out my mom's old machines- a 1937 Singer and a 1970s Kenmore- it was a pleasure to be able to get everything that I needed from one place. And, everything arrived quickly. The only thing that I am waiting for is the 1/4" elastic that is backordered everywhere. "

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5/5

2020-04-15

Sewing machine oil and grease

"I purchased the sewing machine oil and grease to lubricate our Bernina machine which had not been used for more than 35 years. My wife wanted to try sewing cloth masks but when she tried her machine, it did not sound right. She recalled going to a sewing class when she purchased it and they recommended the machine be lubricated periodically. When she took it in several years ago to have it serviced, they tried to sell her a new machine. I found a YouTube video about how to lubricate the machine and purchased the oil and grease from Sewingpartsonline.com. It was delivered in about a week which is great since we live in Hawaii and with the stay at home orders. The oil and grease seem to have done the job. I followed the video instructions and cleaned and lubricated it. The machine is quieter and smoother sounding, my wife is happy and making some masks. "

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5/5

2020-04-15

Easy to Navigate

"The website was super easy to navigate. I was able to easily find parts that will fit my sewing machine, and shipping was timely and seamless."

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3/5

2020-04-14

Order delay

"Paid for Priority 2 day—took 10 days!"

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5/5

2020-04-14

Fast shipping!

"Received quickly, thank you! I’ll be back :)"

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4/5

2020-04-11

Order

"I would have liked to be about to track my order"

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5/5

2020-04-10

Just as ordered

"Quick shipping and arrived just perfect. Just what I needed!!!"

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3/5

2020-04-10

Elastic

"The elastic was pretty stiff"

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