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Product & services pricing
4.82/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.65/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2020-03-09

Excellent Fast Service

"I have ordered twice now from sewing parts online and have been so satisfied with service. I ordered hard to find Husqvarna bobbins that fit my old machines perfectly! "

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5/5

2020-03-09

Order arrived Monday 3/9/20

"Order arrived a few days after I had hoped, but everything is here & in good shape.Thanks!"

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5/5

2020-03-07

Perfect match for my Kenmore

"Desperately needing bobbins, this 15-ct. case of bobbins was not only necessary but beautiful! Thank you so much!"

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5/5

2020-03-07

Bobbin Case

"Exactly what I needed! Received when expected. Easy order process. Very happy & will order again when I need something! "

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5/5

2020-03-07

Product was broken upon receipt

"The ruler I ordered was broken upon receipt. I have notified Seeing Parts Online by e-mail along with photos, but have not received a response."


5/5

2020-02-29

Quality Customer Care and Quick shipping

"I needed a serger part for a borrowed serger, but the numbers from my part and the ones online didn’t quite match up. Customer service guaranteed it would fit, and sure enough, it did! I was glad to have everything put back together and not have to worry about returning a broken serger to the owner. "

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5/5

2020-02-27

"The foot pedal works fine. It arrived sooner than anticipated & now I can continue with my project. I'm sure i'll get many years of use from it."

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5/5

2020-02-23

Arrived quickly

"Order delivered right to my door and I had to sign for it, which I like so it is not just left by the front door or worse, outside the fence! It was packed very well also. Love the new machine."

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5/5

2020-02-21

Parts and Notions

"The order came very quickly and was exactly what I expected. I will return to you again when I am looking for specific items for my Janome."

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5/5

2020-02-20

EXCELLENT!!!

"Sewing Parts on Line offers amazing customer service and they had everything that I needed to repair my machine and the feet that I was looking for. I couldn't ask for more. AWESOME!!!"

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5/5

2020-02-19

Excellent service

"We needed a sewing machine foot feed and this one worked perfectly. Sending a picture of the machine was a great help in finding the correct part."

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5/5

2020-02-18

Fast delivery

"It was easy to order and arrived quickly "

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5/5

2020-02-15

Easy

"Asked for specific parts and received them with no hassle. I say purchase. "

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5/5

2020-02-15

They kept in contact with me the entire way

"I ordered a sewing machine from them (12/29/2019) knowing it was back ordered (it said so on their website). As time went on, and the arrival kept being pushed back, they took the time to email me to keep me in the loop. It took over a month to get my machine and they kept emailing me with updates, showing they cared about their customer. And anytime I asked a question they got right back to me.

I've had my sewing machine for a week now. It's a great machine that I truly enjoy. They have great items (sometimes at terrific prices!) and fabulous customer service!

Thak you!!
"

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5/5

2020-02-14

Great Service Great Products Great Delivery

"Found the items I wanted and even though some were temporarily out of stock, Sewingpartsonline got them to me faster than I thought. Great customer service allowed me to augment the order, after the fact, too.
"

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