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Product & services pricing
4.82/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.65/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

4/5

2020-01-08

Thank you!

"... I wish the manual was a little clearer. Looks like the copy machine was not set correctly. I can see all the font just fine but the images are too dark to see the details on some of them. Still I am very glad to have the manual finally. I will definitely check you out again when I need a part for one of our machines."

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5/5

2020-01-07

Sewing Parts Online to the Rescue!

"After not being able to find a replacement for my Husqvarna Viking Pedal on my own, I went to my local sewing expert and was directed to Sewing Parts Online. Ordering was easy, it was less expensive than what I anticipated, and I can now work on 2020 projects. Thanks!"


5/5

2020-01-04

Received as promised

"Very easy to find the part I needed. Pictures really helped. I was glad they pictured different ends of the chords because I would have ordered the wrong one if they hadn't"


5/5

2019-12-22

thank you

"I am very pleased to be able to get original parts for my janome. At another site I had to send part back three times and still was wrong. "

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5/5

2019-12-21

Excellent Customer Service

"The problem with my order (backordered item) was settled immediately. Very pleased with the service I received."

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1/5

2019-12-16

Refund

"Canceled my order minutes after I placed it. Still haven't been refunded my money. It's been 2 weeks"


5/5

2019-12-15

Great vendor

"Very happy with product and speed it was sent to me"

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5/5

2019-12-12

Good part? good service

"I was looking for some parts for my vintage machine. It is only place I could find it. Price is reasonable? delivery fast and trucked.Really good place for shopping.
Thanks
"

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5/5

2019-12-12

I have an old sewing machine that I couldn't find parts until now

"Thanks so much for your store. It made it fast and easy to find what I needed for a great singer machine that is reliable but old. You even had th bobbins (I was down to 1 lol). I will use you again for sure"

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5/5

2019-12-09

Sewing machine parts

"My order arrived quickly,I can get back to stitching"


5/5

2019-12-09

Manual

"Received manual with no issues."


5/5

2019-12-03

Exactly as ordered. You can search by machine model.

"This company is amazing! I was able to easily search for products using my exact sewing machine model, without having to search individually in each listing to make sure it's compatible. The reason I buy here now is for exactly that reason: very easy to find the products I need for my machine, with quick and accurate shipping. Thank you so much! :)"

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5/5

2019-11-26

Notify if on back order

" I gave you five stars because the customer service representative fixed it perfectly and quickly so I am happy. Good thing I CALLED YOU in a timely manner because you apparently would not have called me. But I must tell you that I wish when an item was on back order that it said as much on your website before you order it. My order was detained because it was on back order but nobody told me that and it didn’t say so on the website, so I thought I had a problem with my credit card. I wouldn’t have ordered the long one if I had known it was on back order. I would have ordered the shorter one initially and would never have had any issues whatsoever. Please start listing on your website if something is on back order. And if you cannot for fill an item right away, you need to contact your customer right away. It would save a lot of time. But in the end I got what I needed in a timely manner so I am happy. "

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5/5

2019-11-25

Accurate and fast delivery

"Everything as ordered and described "

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5/5

2019-11-23

First time shopper

"I was searching for a part for my sewing machine when I found sewing parts online. I was greeted by a friendly voice. The woman who was assisting me in my search located the part quickly and made quick work of gathering my information in order to get my order shipped out quickly. She was friendly, helpful and professional.. I stayed on the website as this was my first visit. I came across another part I could use but knew I didn't want to pay a second shipping fee, To my surprise when I called back to inquire about placing another order another friendly and helpful woman quickly solved that problem. I received my order with both items on the promised delivery date. I am so happy I found this website. "

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