"I could not believe how quickly I received my order. Great customer service. Thank you"
"The parts come in and fit great and work well with my sewing machine"
"Couldn’t ask for better service."
"The parts arrived promptly; however, I had left a voicemail message for Dennis, the tech support guy, to call me so I could order the correct part. Never received a return call so I had to guess about the part and what caused our problem."
"Your order was right I ordered wrong. I thought the item I order was an extension table for a Janome. But it is a bobbin side cover. On the photo, it looked like an extension table. However, I can still use it. What I find when fixing sewing machine for family, friends, and neighbors is that their extension tables and pedals are lost, especially for the older models. I have been looking for the extension table for a Kenmore blue Ultra-mini Not even Sears carry that anymore, neither do those sew & vac stores. These machines still have life in them and most are thrown away because it is missing important working parts."
"A little piece on my bobbin case broke and I was unable to use my sewing machine. It was an old Kenmore, but I found the part online and ordered it and was soon back in business!
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"I was in the middle of a project when my sewing machine just stopped working. I knew it had to be the foot pedal, but I could not fix it myself. I quickly ordered a replacement and in just a few days I had a new foot pedal to complete my project. What a lifesaver!"
"I ordered a small piece for our sewing machine (bobbin plate cover). The part cost $4.99 and $4.03 for shipping. My daughter needed it for her sewing class. It was ordered on july 16th. On July 24th I called because we hadn’t received the part. They said they hadn’t shipped it yet. They sent it that day... however her class was on the 26th. I rushed to to Joannes and found the the same piece for $1.45!!! The part arrived the night of the 26th. We were very disappointed! I have written a request to return the piece and expect to have the shipping compensated , especially since this small piece could have fit in an envelope for a significantly cheaper price. "
"This is my second experience and as the first, I am very pleased. Had what I needed, easy ordering and fast to receive. Thank you."
"Rec'd everything I ordered in the first order with no items missing. Thank you much for this as I know it is a necessary evil when ordering, to have a backorder or two. However, in this case it has not happened.
Am anxiously awaiting the delivery of order #2. Any idea when I might expect this order?
Thank you much."
"Great communication , easy to use website.
Quality, clean products, fast ship
Would buy again !"
"Great customer service. Quick response to emails. Fast delivery in perfect condition. I will always use this for parts and equipment, and sewing supplies!"
"Very cute fabric, nice prices and a buy 3 and get 1 free was a wonderful bonus on the snowman fabric. Will return, thank you. "
"Excellent. My whole order was in stock and shipped in one box. Yeah! Shipping was a little slow but was caught up in a holiday so it was to be expected. Thank you.
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"Great service and good follow up, gets a bit expensive with exchange rate.
Thanks "