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Product & services pricing
4.69/5
Chance of future purchase:
4.85/5
Shipping & packaging:
4.69/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2023-09-15

Great service

"Timely delivery - thank you"


5/5

2023-09-08

Recent Order

"I recently ordered the universal organ needles size 12 an 14 for my home serger sewing machine . After replacing both needles it runs more smooth."

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5/5

2023-08-16

Pretty Girl.

"Yes I gave her a name. Like sewing on the machine. Quite and easy to use. One thing I don't like is that it is a procedure to clean the bobbin box. To take out the screws. Which are so small to get out and in. I would like to know a easier way to do that. The machine is very pretty. Thank you. "

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5/5

2023-08-06

Great service

"Fast delivery, rush fee for shipping was actually pretty reasonable. Part was correct, very happy they were here for me when I needed a new part in the middle of a big project."


5/5

2023-08-03

Greeat Shopping Site for Parts

"I contacted customer service and they were very helpful and enlightening in showing where to go on the website to guarantee the machine parts would fit my serger. I am very happy to have my Serger in working order once again afer so many moves."

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5/5

2023-08-02

Got what I needed

"I ordered hard-to-find bobbins for an older Viking machine. My order was fulfilled promptly and correctly, and the bobbins fit perfectly and are of good quality."

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3/5

2023-07-18

Poor telephone customer service.

"I called with concern about bobbin case I received. Person would hardly let me get a word in. She kept insisting that it was correct and that there was a statement about the fact that I might not get the one I had gotten before. She made her point and mine was not heard. Not sure I will order again. "

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5/5

2023-07-18

Sewing Parts Online comes through again!

"I have once again found Sewing Parts Online to be very helpful in getting several items to me quickly, one of which is a replacement foot for my Elna 730, that I had broken. I appreciate the pricing, as well.
Thank you for professional business practices. I will order again, no doubt.
Barbara
"

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5/5

2023-07-13

Great products and excellent customer service

"Received my sewing machine extension table today and it’s great! Customer service was excellent when I contacted them about the status of my order. Very pleased with this company!!"

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5/5

2023-07-02

Great experience

"I really like shopping here. The customer service is on point. I called the store a few times, before purchasing my items and everyone was so helpful. Then I purchased my sew machine, and for got to check something and I called, a reall nice man answered and got me squared away. I wish I remembered his name. "

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4/5

2023-06-14

Shipping is slow but product and pricing is good!

"The product and pricing is always good but shipping is slow compared to other vendors we deal with."

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5/5

2023-06-13

Singer vintage foot pedal

"I have a vintage Singer Touch & Sew machine which I purchased around 1971 which was not working, & I wanted to get it operable for my grandson. I searched & found that I could get a brand new foot pedal, which I suspected was the problem, & it was. The item was on sale, delivery was fast, and now the machine is working just fine. I'm very pleased with Sewingpartsonline.com, they have an unbelievable amount of parts for many machines, & I don't know any other place with such an inventory & an easy-to-navigate web site.
"

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5/5

2023-06-04

Sewing Parts Online

"I had good luck and an easy time ordering from Sewing Parts. Very great experience and received my item rather quickly. Thank you Sewing Parts Online. I will definately order again. The quality of my hoop was spot on . Thank you again."

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5/5

2023-05-24

Awesome

"The description of the item was great. So I knew exactly what to order. Got it in ample time for my project and great service.
"

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5/5

2023-05-17

So glad I found this store

"I needed parts for a machine from the 80s or 90s and hit a lot of dead ends before I found Sewing Parts Online. It was quick and easy to get a thoroughly helpful customer service rep on the phone to confirm exactly which parts I needed and then take my order; and everything arrived in the mail faster than expected. 110% satisfied!"

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