"I've had no problems with it-- but I noticed today that the regular (non-Israel) branch of Shalom972, Keepcalling.com, actually has cheaper rates for Israel than Shalom972 does! I think when I first started using it this wasn't true, at least for calling landlines, but now it's not worth it for Israel calls. I also looked at the calls to other countries and it seems that shalom972 is significantly more expensive than keepcalling for several countries (maybe all, I didn't check)."