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Verified
5/5

2005-12-15

"Great buying experience. Highly recommend them and I will definitely do business with them again! :)"

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Verified
5/5

2005-09-23

"Although they charge shipping and tax since I'm also in CA, I have ordered from them in the past with good results and they were the lowest priced vendor with the hard to find Silverstone 300W fanless PSU I wanted. Pulled the trigger and despite the high price (not sharka's fault) plus the tax and shipping I'm pleased with the results. PSU got here in excellent condition and quickly. Will shop with again but wish they weren't in CA but then again I wouldn't get the items so quick then. Life's tough, I know. "

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Verified
5/5

2005-09-22

"Excellent prices on Zalman gear, with very fast delivery."

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
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Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Resolving problems
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Verified
5/5

2005-07-04

"QUICK shipment, great prices. Not one problem with this company. "

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Verified
5/5

2005-06-27

"Good prices with fast shipping. They also have excellent support and answer questions quickly. I've ordered at least three times now and will again in the future."

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Verified
5/5

2005-06-26

"I remembered ordering a small lighting kit from Sharka about 2 ears ago and forgot all about them. This time I rediscovered "The Shark" when I was piecing together the start of a sweet water-cooling system. I purchased an Aquacomputer Aquatube, Aquabay and mounting clip for an LED. The was placed and received so quickly that I was totally unprepared for it's arrivial. It came packaged quite securely and my parts wer in perfect condition. I immedately ordered more parts from "The Shark". I placed 3 more orders over the course of the next few weeks and received all of them. The last 2 orders I placed was so close together that they packed and shipped both at the same time and refunded the extra shipping! A most excellent etailer I must say."

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5/5

2005-06-20

"Excelent website, easy to surf, and a lot of info. Great products and reasonable prices."

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
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Delivering products damage free
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Being updated on the exact date the delivery was sent
Delivering products on-time
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Verified
5/5

2005-05-10

"Great service. Called with questions and Sharka rep was very helpful in solving them for me. Will definite do business with again."

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Verified
5/5

2005-04-18

"Great people to deal with,fast shipping,good customer relations,Top notch advisiors to what you are in need of for a project.A great selection of parts,and very good prices to boot.Will be a repeat customer I"m sold :) Steve Cuomo"

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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
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Verified
5/5

2005-01-04

"Excellent service. Order was well packed, shipped promptly, and arrived quickly. Two small items that were part of the order had been replaced by similar items with the same prices. I emailed Sharka with a description of the problem. I received a email response within about 15 minutes indicating that the correct items would be sent. A UPS shipping notification arrived about three hours later. All of this happened late on a Friday afternoon about a week before Christmas. I am very impressed by the responsiveness and professional attitude of the seller. I would be happy to purchase from them again."

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
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Making decisions on their own
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Being easy to reach
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Resolving problems
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Being trustworthy
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Being knowledgeable
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Web site reliability
Web site being easy to use
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Verified
5/5

2004-12-22

"Ordered the product via UPS ground on 12/14/04 and recieved the actual product 12/21/04. Shipping was relatively good despite the Christmas season. Package arrived in the condition it was sent out, not a dent or ding on the box. Packaging was overall well put together to support my order. My only complaint is the unprofessional tech support. When I called I recieved a simple Hello. Not that there is something wrong with this it is a lot more professional if you state the name and company. At first I thought I dialed a house number by mistake. The tech didn't seem all that friendly either but hey every man his own :-) . Great price, reasonable shipping and packaging, 2 pluses over one strike which is the technical support. If it ever comes to the need I will definatly buy again from Sharka Corp. "

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Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
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Overall web site
Speed of web site
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Web site being easy to use

Verified
2/5

2004-12-22

"I ordered this on 12/14/2004 07:42:29 PDT and paid for priority 2-3 day shipping. I did not receive the package until:

Your item was delivered at 4:09 pm on December 20, 2004 in MORRISVILLE, NC 27560.

I realized immediately after ordering that I had accidentally ordered the wrong part (alcu instead of cu on the zalman 7700), so I began emailing and calling to have the order changed. I could not reach anyone until almost noon the FOLLOWING day (a full 28 hours AFTER I had placed the order) to discover the package had not shipped, double edged sword here. I wanted to change the product but I was SHOCKED to find out it was not shipped by noon the following day.

The package did not ship until the third day. I paid for an upgraded shipping options (choosing priority over ups ground because I was on the east coast). I was not pleased with the difficulty in communication or the slow shipping, however once I finally did reach someone they were able to change the part number and let me pay the difference in a seperate paypal transaction.

The shipping wasn't impressive. The retail zalman package (which is designed for POS hanging, an extruded clear plastic container) was placed in a USPS priority box with peanuts, however on the top and the bottom of the package, there was zero protection. Basically it was copper thin fin heatsink, extruded plastic package, usps cardboard (no peanuts, no bubble wrap, nothing on the top or bottom of the package). Luckily, my package did not appear to have taken a hit.. but wow, what a chance to take.

Overall, I have to say I'm not overly enthused with the experience. I will not be ordering from sharka corp (or their new face, sharka computers) again. Slow delivery, difficult communication, and very poor packaging are enough to send me in search of another provider.
"

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Is easy to do business with
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Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
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Verified
5/5

2004-12-19

"Quick to respond to e-mails. Shipped same day. Packaged well. Will buy from Sharka Corp. again."

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Verified
4/5

2004-11-12

"Decent... not fast, not slow.

Nothing damaged, haven't tested the heatsink yet, but I'm sure it will work.
"

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Verified
5/5

2004-11-05

"Great service! The package arrived faster than expected! I live in Japan and it still came here fast!! Haven't insalled my cooling unit yet. But, it was packed well and nothing is missing.
Also, the response to my emails were prompt as well.
I recommend this company!

Thanks again!

ET
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site