"mi sono trovata molto bene con sheinside. E' un sito che consiglierei a chi vuole comprare online. L' unica cosa che non mi è piaciuta sono stati i tempi di spedizione decisamente troppo lunghi. io ho dovuto aspettare un mese e 10 giorni. "

"Just got my second order from sheinside today, and I love it. "Processing" does take a while - up to 10 business days, not like the 5-7 days they say it will take. My first order shipped from China and probably took 2 additional weeks, but my second order came in just 5 days from CA now that they have a US warehouse (I think?). Make sure to read the measurements carefully for everything you add to your cart. Everything I've gotten so far fits perfectly and match the exact description on the website.

I've emailed customer service probably about seven times asking them to exchange things, asking when my orders will ship, etc. They always get back to me in 2-3 days, reassuring me that things are coming along smoothly. After I got my first order and told them I loved everything, they even thanked me for being so patient and gave me a coupon."

"Hello I placed an order on 9/11 and it's now 9 days later and my order still has not shipped. If it does not get processed soon I'm going to contact my credit card company and cancel the order."

"This is the first time I've ordered from you. I haven't received my order, but after seeing the quality I saw on your site, I know I won't be disappointed! I felt the prices were reasonable along with the S/H costs. Thank you for being there when I needed you. Shari"

"I placed a huge order yesterday ($500) and the payment went through on their website. I even got a payment confirmation email from them. Couple hours later, I got another email saying the payment wasn't successful and that I need to pay again. But when I checked my credit card history, it has definitely been charged for the amount. Reached out to their customer service (online chat) but the person barely speaks English and has not been responsive at all. If I don't receive an explanation from them today I am going to request a chargeback and stay the hell away from this place forever.

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Edit: I finally got the refund. Warning to those who plan on ordering from them. Your best bet is to pay through paypal. I paid my credit card and not only the transaction did not go through, my credit card got flagged for fraudulent attempt and I had to jump through a bunch of hoops to unlock it.

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Now that my payment have finally gone through. They're LITERALLY taking FOREVER to ship my orders. I placed my order on Sep 18. Today is Oct 16 and it still says "Processing" on their website. I sent them plenty of emails but they almost never replied. The few times they did they always promised it'll be ship immediately, and nothing happened. AGAIN! When I try to talk to their online help, their staff barely speak English. I'd ask a question and they would not understand and answer it, always saying "yes", "understand", "yes", "plz not worry" and not the actual answer I was looking for. I would have to ask again and again, rephrase it 100 different ways before they finally give me a rude, empty promise, which I'm sure they would not keep.

I am so sick of waiting for my goods that I PAID FOR to arrive. I dont think Sheinside is a scam but they have the worst customer service ever!! 100% will not order again."

"I think we have a lot things and this things aren´t expensive. So I think i repeat one or more times."

"I was looking for a lovely dress to wear for a party the coming week. After trying out various shopping websites, I moved to sheinside.com and was impressed with the excellent collection they had. Finally, I settled in and purchased a Black Long Sleeve Zipper Backless Bodycon Dress.
I got a confirmation mail and message with the expected delivery time. I was truly amazed when I had the dress in my hands within 24 hours. The dress I received was amazing and when I wore it at the party, almost everyone asked me about the details of where I had purchased it from. Sheinside.com has an excellent collection and I definitely would be shopping for more in the days to come. Also, the customer service is great as I requested them to deliver the dress at the earliest and they facilitated it without any problem! Cheers sheinside.com! It is the best online store for all shopping needs for women!"

"I found the items I ordered to be perfect, with the size reviews on the sight to be very helpful. the clothing I ordered was excellent value so I will definitely be ordering again! :D"

"I did get the sweater that I have been eyeing rather fast;however, it had a hole in it. I decided to sew it myself rather than dealing with shipping it back. You shouldn't have to sew something you purchased brand new."

"Here it is, a month after the order was placed.
Still..No product."

"Products from sheinside are cheap and low quality!!!"

"I have not yet received my order so am becoming a bit concerned."

"I will never order from this company again! buyer beware they will charge you for items that you will never receive and no customer service phone number to call. very disappointed by this company! The order number I used was from products from a previous order fyi."

"Took me a while to realise I hadn't confirmed the postal address and still not too sure how to do it, but after contacting the website they got onto it right away ! And didn't take long for my package to arrive and they appear well stitched and put together"

"Made my order two weeks ago and still processing. That's unacceptable. "5 working days"... Come on! Today the person in customer service told me that my order "was shipped but there's no tracking number". How is it possible? Didn't receive a mail with this information. I've ordered in another web stores and even big orders are shipped in 2 o 3 working days. The clothing is cute and the prices are reasonable, but the information and processing time are really awful. Very disappointed :/ I need at least my tracking number"