ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
4.59/5
Shipping & packaging:
0.00/5
Customer service:
4.29/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-02-11

Good price and super fast turnaround

"I ordered a replacement mower motor for my 2015 from Sheehy because they had the lowest level within a several hundred mile radius after including free shipping. It just just over 2 hours from placing my order to UPS notifying me that it would be delivered the next day. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2024-01-21

"Fantastic prices on parts and super fast shipping. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
1/5

2024-01-16

Toyota Corolla repair paid $180 and received no repair to my car, no one to speak to.

"I took my car into Sheehy Toyota Corolla because a check engine was on. My check engine light is still on.
The service manager said my spark plugs were loose, which was a lie. I have a private mechanic trying to repair my car without results.

Your service department is very flawed, I was unable to reply to a survey because they did not send it via email.
I do not recommend anyone taking their cars to Sheehy Toyota in Fredericksburg VA, The young mechanics are not professionals!
"

Detailed Review Benchmark + -
Overall customer service

Verified
5/5

2024-01-05

Good experience

"Order was shipped quickly and arrived on time. There were no problems."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2024-01-04

Parts department is always great!

"The parts department is always great and helpful!"


Verified
5/5

2023-12-28

Service

"Good as always never had an issue at sheehy"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-12-22

Great process

"The deal was great and everything was shipped so fast, and accurate. Thank you. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2023-12-11

Wheel Locks and Oil Filters Purchase

"Great low prices and fast shipping! Thanks!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
4/5

2023-12-09

Good sale, but slow.

"Great holiday price. Took a while to get my parts."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-12-04

juan is the best

"through and through juan made sure to answer all of my questions and even called me back when he realized i ordered the wrong part."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-12-01

online order

"I tried ordering from Toyota of Springfield but after their terrible customer service and issues with online order system, I saw that not only did Toyota of Fredericksburg have the filter I needed in stock. They had a much better price and even though I accidently ordered the wrong filter quantity I called the next say and with Great customer service from Juan, he took care of the order. I will definitely check with you guys before anyone else! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-11-09

Online Parts Order

"Ordered online and shipped next business day….."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-10-17

Great service

"Great service with fast delivery. Called the parts department to confirm the part that I needed, ordered the part online and received the part the next day. "


Verified
5/5

2023-09-28

Shine the light!

"Ordered a small item, but important. Very professional & pleasant, I must say."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-09-23

Great communication

"Overall a great experience working with them. Very quick to respond to any questions or issues. Fast shipping on any parts I needed as well. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service